Customer Service Sales
Resume:
ENOW ROLAND
College Park GA, 30337
ab9alo@r.postjobfree.com
WORKING OBJECTIVE:
Apply extensive experience in Public Relations, the legal field, as well as
translating in a wide variety of contemporary-critical languages. Utilize
strong organizational, communications and interpersonal skills in a
challenging, creative and/or stable environment.
EDUCATION:
- Georgia State University currently working on a Bachelor's in
International Affairs.
GPA 4.5
- University of Yaound II - Soa Associates Degree in Law, 2011.
- Gov. Bilingual High School Yaound , Economics and Information technology,
2008.
JOB EXPERIENCE:
-Airserv Corporation
November 2011 - Present
1] - Aircraft Passenger Assistant
* Welcome and assist passengers having special needs, notably those who did
not speak English, interacting with them in their preferred language and
seeing them to their flight gate or destination through the;
* Use of High-tech location and communication equipment, to spot the
arrival gates of given passengers, and better assist them by communicating
with dispatch.
* Scrutinize Airport Flight Systems data to be abreast with all in-bound
and out-bound flights and their passengers to know who may eventually need
special assistance.
2] - Zone Member
* Use dedicated software to track arriving and departing flights in order
to identify those flights bearing passengers needing special assistance in
order to alert the Aircraft Passenger Assistants [APAs] so they could wait
at the arrival gate to assist the passengers immediately they arrive.
3] - Cabin services
* Conduct a "Security Sweep" on all planes bound for a flight.
-BELCE's Establishment; Groceries and Services
October 2003 - Sept 2008
1] - Sales Associate
*Conduct sales
*Ensure account keeping
*Carry out Customer Service, through phone and face to face interactions
with customers.
[Increased sales of most merchandise by up to 100% in great part due to an
affable and courteous approach to clients]
2] - Sales Manager
. Supervised sales and customer service
. Ensured regularity of merchandise stocks
. Computed and checked conformity of accounts
SPECIAL SKILLS:
* Proficient in English, French, Pidgin, Creole [Can Speak, Read and Write
them All, Excellently], relative Spanish, Italian and German, used as great
interpersonal communication tools
* Abreast with computer hardware; [Desktop {with mouse, physical or
virtual}, Laptop {with or without mouse}, Tablet, Smart Phones, Talkie
Walkie] and software; [Word, Excel, PowerPoint, Access, Outlook SPSS,
HTML].
* Types particularly fast [at least 55 words a minute].
Contact this candidate