Customer Service Sales

ATIF MOHAMMAD

** ******** ******

Patchogue, NY *1772

Phone: 347-***-****

Email: *********@*****.***

OBJECTIVE: To work in a progressive organization having result oriented approach, challenging and demanding

environment, to achieve excellence and to demonstrate my skills and efficiency for the improvement of Organization.

EXPERIENCE:

People’s United Bank, NY November 2011 - Current

Financial Service Associate Former: Citizens Bank

• Follow the established policies in accordance with the bank and the supervisor’s direction

• Following CIP, BSA, AML and CRA regulations for every new and existing accounts

• Identify and report Money Laundering as required by Bank Secrecy Act and Anti-Money Laundering

• Manage suspicious activity monitoring and SAR and CTR reporting

• Monitor various fraud prevention/detection and suspicious activity reports to determine risk. Filing SARS if the

activity matches suspicious criteria

• Identified accounts for high risk or negative information using World check and OFAC

• Reviewed documents for KYC Compliance

• Evaluate and assess situations to minimize risk and losses to the financial institution

• Assist customers in their selection of various accounts and financial services

• Perform complicated or unique transactions requiring in-depth product and operations knowledge

• Cross-sell bank services and products and provide bank services to a diverse customer base

• Assist in preparation of weekly and monthly inventory, tracking and other operation reports

• Accountable for the personal achievement of monthly new account production as assigned by upper management

• Brought in over $1 million dollar in Home Equity loans, and over Five hundred thousand in Mortgages in last 6 months

HESS, Patchogue, NY May 2009 – Current

Market/Regional Manager

• Analyses and measures business trends

• Develops and implements plans to maximize sales and meet or exceed goals and objectives

• Controls shrink, expenses, and payroll

• Ensures appropriate merchandise stock levels

• Evaluates and reacts to performance issues and actively recruits high calibre associates

• Trains and develops personnel in all aspects of the business

AT&T, Lake Grove, NY October 2010 – November 2011

Sales/Marketing Associate

• Provided outstanding customer service by providing a friendly environment

• Maintained an awareness of all promotions and advertisements

• Assisted in floor moves, merchandising, display maintenance, and housekeeping

• Participated in year-end inventory and cycle counts

• Rung up sales at registers and/or bagging merchandise

EDUCATION:

GPA: 3.8

SUNY Farmingdale University, Farmingdale, NY

Graduated: December 2011

Bachelor in Business Management

AWARDS/HONORS:

Sigma Beta Honor Society Member, Spring 2008

Golden Key International Honors Society Member Member, Fall 2009

COMPUTER SKILLS: Proficient in MS Office 2010, QuickBooks, People Soft, Lotus Notes, Teller Insight, Banker

Insight, TouchPoint, EASI, HML applications, Lexis Nexis, Experian, Equifax and Evision

References available upon request!

Contact this candidate