Customer Service Operator
Resume:
Lisa M Gamble
CHAMBERSBURG, PA 17201
Primary Phone: 717-***-****
E-mail: *********@*****.***
WORK EXPERIENCE
LetterKenny Army Depot - Chambersburg, PA 05/09/2011 - 05/06/2013
Position Held: Material Handler
I am currently working in the Automated Storage and Retrieval System (ASRS) Department, Bldg.
370, on the Seers Inventory Management System. My duties sometimes consist of storage,
receiving, and retrieving parts for various departments as well as inventory management. It also
consists of trouble-shooting various problems such as lost items through research, problems with
the automated robots, and communication to several departments concerning their needs for
different projects. I have a government forklift license for the sit-down, stand-up (Raymond) and
diesel lifts. I also possess a Secret Clearance. Occasionally, I supervise up to 8 employees,
completing attendance, accountability and production reports.
Ingersoll- Rand/Volvo - Shippensburg, PA
02/02/2004 - 03/06/2009
Position Held: Assembler/Stock Clerk
Selecting orders, computer management, inventory management. I had to handle quality issues, as
well as customer service and vendors. I operated a stand-up lift, sit down lift, and diesel lift for
transporting large booms and sheets of steel throughout the shop floor. I also assembled Screeds
for Paving Machines, performing electrical work as well. I occasionally supervised by managing a
group of 10 employees.
08/08/2002 - 06/15/2003
Ingram Distribution Center - Chambersburg, PA
Position Held: Picker
I Picked orders for stores and for customers and prepared it for shipping. I sometimes had to
communicate with customers and vendors.
01/24/2002 - 06/12/2002
Kmart Regional Specialty Center - Chambersburg, PA
Position Held: Inventory Control Clerk
I maintained the warehouse inventory. Ensuring the data entered in the system was accurate
measurements and information. Also, I researched items that had been lost in the system. I
conducted cycle counts and ran queries on a daily basis making any corrections deemed necessary
to business needs and demands.
10/11/1996 - 10/13/2001
Food Lion Distribution Center - Greencastle, PA
Position Held: Inventory control /clerk/loader
I was inventory control clerk for 3 years for warehouse 2. My duties consisted of running queries,
and conducting daily cycle counts to ensure that the inventory would be as accurate as possible. I
sometimes had to get on a forklift to replenish locations that were low in stock. I was also
responsible for collecting out-dated material for disposable or loading onto a truck to be donated to
the local homeless shelter. I was perishable shipping clerk for 18 months, and I loaded trucks for
six months. I used the AS/400 Systems in performing various jobs/queries. I also performed daily
cycle counts using the AS/400 Systems.
EDUCATION
Basic Machine Operator issued by Penn State Mont Alto
05/11/2009 - 12/09/2011
Wilson College
Chambersburg, Pennsylvania
Associates Degree
Major: Computer Science Management Information System (MIS)
03/01/1988 - 09/01/1988
OIC
Philadelphia, Pennsylvania
Attained other Postsecondary or Certification
Major: Data Entry Operator
09/07/1977 - 06/01/1981
John W. Hallahan
Philadelphia, Pennsylvania
Attained High School Diploma
Major: General Studies
SKILLS AND ABILITIES
Forklift operator/stock picker operator
I am experienced on a stand-up forklift, a sit-down forklift (hyster/Raymond), and a diesel lift. I
currently have a "Secret" Clearance as well.
Computer operator
In my capacity as an inventory control clerk, it was my responsibility to run several queries and
programs on the computer a day. The system that was used was the AS400 Series. I have
knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, and Access). In my educational
training, we created databases using Access, and created spreadsheets using Excel.
Typing/Secretarial
My responsibilities consisted of typing, filing, organizing benefits/events, reservations, working with
various computer programs, answering phones, scheduling appointments/meetings, and Xeroxing .
United States Postal Worker
As a part-time postal worker, my responsibilities consisted of sorting and delivering mail as well as
packages. I was also responsible for selling stamps and money orders while out on my route. I dealt
with the public on a continuous basis as a rural carrier associate.
CERTIFICATIONS AND LICENSES
Data Entry Operator issued by OIC
Lean 101 6S Training at Letterkenny Army Depot
Certificate of Recognition issued by Kmart Regional Specialty
Certificate of Recognition for my involvement in the Peer Review Implementation Team.
CPR Certified
References Available Upon Request
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