Human Resources Project

VICTORIA L. SANDERSON

*** ******* ***, ***** *** Coopersville, MI 49404

Email: ab9a7f@r.postjobfree.com Phone: 616-***-****

Linked in:

http://www.linkedin.com/pub/victoria-sanderson/3/133/a54

Knowledge, Skills, and Abilities

Talent Development

Research Analyst

Organizational Alignment

EEO and Diversity

Employee Development

Project Management

Change Management

Performance Consulting

Organizational Needs Assessment

Recruitment

Psychometrics

Curricula Developer and Facilitator

Education Master of Arts, HRD/Organizational Learning and

Development

Western Michigan University, Kalamazoo, MI

Coursework: Human Resources Management, Project Management and Development,

Curriculum Development, Employee Career Development/ Training, Needs

Assessment, Leadership in Systems and Change, ASTD Workplace, Learning and

Performance, and CTE and Global Education

Master of Arts, Counseling Psychology

Western Michigan University, Kalamazoo, MI

Coursework: Career Development, Research Methods, Tests and Measurements,

Multicultural Counseling, Professional Issues and Ethics, Sex Therapy,

Psychoanalysis and Treatment, Group Dynamics, Personality/Intelligence

Assessment, and Psycho-educational Consultation and Collaboration

Bachelor of Arts, Psychology

Albion College, Albion, MI

Coursework: Forensic Psychology, Neuroscience, Environmental Physics,

Research in Behavioral Neuroscience, Social Psychology, Research Design and

Analysis. Legal Research and Writing. Research at G. Robert Cotton

Correctional Facility and a member of the Gerald R. Ford Institute for

Leadership in Public Policy and Service

Training Robert O. Brinkerhoff - High Impact Learning - Kalamazoo, MI

D.L. Kirkpatrick - Evaluation of Training Programs - Grand

Rapids, MI

Career History and Accomplishments

2012 to Present Research Analyst Creative Benefit Systems,

Inc., Muskegon, MI

2010 to 2013 Organizational Development Consultant

Self Employed, Coopersville, MI

2008 to 2010 Dementia Specialist Porter Hills

Retirement, Grand Rapids, MI

2006 to 2008 HR Generalist Michigan Residential

Mortgage, Albion, MI

2002 to 2006 Human Resources Manager

Plath's Inc., Rogers City, MI

Human Resources Laws and Regulations

o In-depth experience with Federal laws to include Americans with

Disabilities Act (ADA), Occupational Health and Safety Act (OSHA), Family

Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), Wage and Hour,

and EEO.

Supervisory Experience

o Over 10 years of supervisory and leadership experience.

o Led various teams in Human Resource Development projects, psychological

consultation, graduate projects, and curricula development. Analyzed

research, created employee programs, conducted needs assessments, and

cross-training.

o Managed administrative functions within department to include

recruitment, hiring, and completion of new-hire administration processes.

o Worked with new supervisors, middle management and senior management to

develop the kind of leadership skills are necessary for them to operate

effectively in their environment.

o Initiated partnering with management to develop internal communications

and promote organizational, personnel and employee developmental

programs.

Talent Development

o Promoting highly talented associates to leadership roles is important and

ensuring their success through managerial support, training, and

knowledge to combat overwhelmed feelings.

o Mentorship is the best in aiding Talent development; by assisting an

employee in growing them to the next level within the organization.

o Designed and facilitated a 1-day seminar to instruct On the Job

development trainers on the underlying principle and tools needed to

become effectual coaches.

. Participants had an opportunity to learn and apply strategies for

successful coaching.

. Participants had a compressible understanding of their role,

preparation for training, and acquiring needed resources.

o Collaborated in designing a Personal Development Intervention program for

a global manufacturing corporation to assist employees in obtaining

further education to move up in the corporation.

Curricula Development

I have facilitated workshops and created and researched facilitator

curriculum for various organizations on topics specifically pertaining to

needs of the organization.

o Diversity Training

o Sexual Harassment in the Workplace Training

o Team Building Workshops

o Management Development Workshops- focus on developing techniques for

effective management including effective delegation, communication,

meeting management, time management, feedback delivery, motivation, and

career development.

o Leadership Development Workshops- provide a comprehensive overview of key

leadership skills including strategy formulation, change management,

people development, performance management, conflict resolution,

communications, and team building. There is also a focus on succession

planning and preventing leadership derailment.

Project Management

o Leading project team to develop and manage marketing and program

implementation strategies to achieve project goals and motivate customers

to implement resource efficiency projects.

o Developing and reviewing project proposal or plan to determine time

frame, funding limitations, procedures for accomplishing project,

staffing requirements, and allotment of available resources for various

phases of project.

o Developing and accurately tracking program budgets and metrics against

program goals and resources to ensure the appropriate level of effort are

being spent. Accurately forecast spending (staff time and direct costs)

and revenues for assigned programs and portfolios.

o Monitoring workflow and performance of all project team members and

provides needed guidance and feedback on assignments.

o Coordinating with senior management to establish work plan and staffing

for each phase of projects and programs, and support staff recruitment or

project assignment efforts.

o Conferring with project staff to outline work plan and to assign duties,

responsibilities, and scope of authority.

o Creating Gantt charts and PERT charts to track work plans and duties.

o Monitoring and forecasting profitability of projects and programs.

o Develop efficient strategies to meet customer and project needs with

efficient use of staff time, travel, and other resources.

o Accurately track program metrics including participation, contact

information, project status, energy savings, goals, and budget

expenditures.

Training Design and Delivery

As Human Resource Manager, I observed that while it was rare that our

employees were out sick, each lost day was magnified since employees were

specifically trained on one machine or one task. When a key employee was

absent, production stopped or slowed drastically, impacting sales and

fulfillment. Recovery involved 12-14 hour days, or no days off. During

these times there were more labor disputes and safety reports.

o Suggested to upper management, and obtained approval for, cross-training

employees.

o Created a cross-training matrix to ensure employees were trained in every

department and keep track of training.

o Worked with each department to create a specific task list on how to do

operate and complete each job.

o Developed & produced cross-training materials.

o Within a 6 month period, all employees were cross-trained to understand

how a machine operated, how to work the machine, how to take the machine

apart, functionality, and how to clean the work stations up to USDA code.

o After training was completed, employees were required to work in a

different department to reinforce the training.

o The program was very successful, and resulted in enhanced employees'

skills, knowledge transfer, and improved relationships across

departments, increased productivity, and elimination of gaps. Management

rewarded entire company with a small raise across the board.

Diversity and Global Consultation

o My multicultural counseling psychology, growing up in South Florida, and

love of travel has led to opportunities to appreciate and work with:

. diverse populations and cultures, including Asian, Canadian, Cuban,

Dutch, European, German, Haitian, Jamaican, Japanese, and South

American;

. a broad array of socio-economic statuses, age groups, diverse

races, genders, and sexual preference

o I have taught Diversity and Sexual Harassment Workplace trainings to help

educate and create a more harmonious work environment.

o I had the opportunity to collaborate and consult with a Japanese

automotive global corporation to learn the Japanese organizational

culture, Kaizen, and discussed quality issues.

Master's Internship Career Counselor / Site Supervisor /

Workshop Facilitator

St. Patrick's Job Seekers and 70 times 7,

Grand Haven, MI

Temporary Limited Licensed Psychologist working with both ex-offenders and

community populations getting them job ready, Managed client relations and

collaborated directly with Program Coordinator to assist in performing a

complete redesign of the 70 X 7 program, rewrite presentations, created

Performance Evaluation forms, and reorganizing the programs. Directed daily

operations within the organization including: intakes, resume writing,

interview skills, counseling, workshops, and career readiness. Recruiting,

training, and scheduling the volunteers. Provided leadership and

supervision for program development and coordination with highly skilled

professional staff. Organizing and supervising the Serving Together site,

where ex-offender participants came to be evaluated on attitude and work

ethics. Successful experience in all phases of management, including

developing workshop curriculum and facilitating the workshops: 50+ in the

Workplace, Realistic Goal Setting, Company Connections, Behavioral

Interviews, and Personal Career Journey.

Project Experience Coaching

Proficiency for OJD Trainers

Capstone Project

Designed, developed, and implemented an Action Learning Seminar: Coaching

Proficiency for On-the-Job Development Trainers. Created both Participant

Manuals and Facilitator's Guides. Organized and conducted a one day,

offsite seminar that provided corporate management with leadership

development and goal definition training.

Additional Skills

o Psychometric Assessments/Testing: Myers-Briggs Type Indicator; PIP, The

Big 5; 360[pic] feedback; Wechsler Adult Intelligence Scale - 3rd edition

(WAIS-III); Wechsler Intelligence Scale for Children - 4th edition (WISC-

IV); Minnesota Multiphasic Personality Inventory - 2nd edition (MMPI-II);

Risk Assessments; Needs Assessments, Thematic Apperception Test (TAT);

MAPP; and Stanford-Binet IQ test

o Competent using software including: Windows 8, SharePoint, Microsoft

Office 2013, Outlook, Taleo, PeopleSoft, HRIS, PowerPoint, LexisNexis,

and SPSS.

Honors

ATHENA Scholarship - Grand Rapids Chamber of Commerce.

Robert O. Brinkerhoff Scholarship for Human Resources Development - Western

Michigan University.

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