Customer Service Sales

Derrick J. Bennett

***** ********** **.

Houston, Texas 77015

Phone: 713-***-****

***********@*****.***

Objective: To apply my knowledge and experience in a challenging position

within a progressive company where I might utilize my skills and abilities

to their fullest.

Qualifications: Experience working in fast paced environments that demand

strong organizational and interpersonal skills. Attention to detail and

ability to adjust to constant change in the workplace. Commitment to

superior customer service. Confident and poised in interactions with

individuals at all levels. Able to build relationships with personnel in

order to achieve the goals. Extremely detail-oriented, resourceful in

completing projects, and able to multi-task effectively. Comfortable

working with minimal supervision.

Experience:

Saia Motor Freight,

Houston, Texas

Forklift Operator-Nov. 2011-Feb. 2013

Duties: Efficiently sort, handle, and load freight into and unload it from

over-the-road equipment, containers, city trailers, and/or straight trucks.

This position routinely uses pallet jacks and forklifts in the loading and

unloading of freight including shipments of Hazardous Materials freight.

Mosaic

Marketing, Houston, Texas

Market Ambassador/Merchandiser-Nov. 2009-June 2011

Duties: Marketing and promoting the Windows Phone 7. Including attending

events, store appearances to all major telecommunications providers and

guerilla marketing. Managing figures of product sells and educating store

employees and consumers of the Windows products. In addition, setting

product to plan-o-grams, visiting many stores performing resets, POP

placement, inventory counts, and moving product from stock room to sales

floor.

The Beam Team, Houston,

Texas

Merchandiser/Auditor -Feb. 2009-June 2009

Duties: retail remodeling of stores displays using power and hand tools.

Reading plan-o-grams, re-shelving, and restocking of all merchandise.

Warehouse Services Incorporation, Houston, Texas

Forklift Operator-June 2007-December 2008

Duties: operating different types of forklifts to select and restock tires

of various sizes. Maintaining paperwork and managing loading and delivering

of merchandise.

RGIS Inventory Services, Houston, Texas

Merchandiser/Auditor -Feb 2007-May 2007

Duties: reading plan-o-grams, pulling product from shelves/pegs, re-

shelving to new configuration and reposition/restocking of all merchandise

and shelf tags. Using RGIS hand held computer to count inventory

DHL Express, Houston, Texas

Billing Customer Service Rep-October 2006-March 2007

Duties: Inbound and outbound calling from international and domestic

customers, responding to billing inquiries. Editing billing data from

manifest, invoices, Airway bills and computer-generated reports. Directing

and coordinating systems and processes necessary to the efficient and

economical capture, creation and maintenance of revenue records in support

of internal financial reporting, timely and accurate customer invoicing and

creation of the accounts receivable file used to research and resolve

billing problems and discrepancies, manage customers payments, and follow-

up by Credit and Collections as deemed necessary.

.

Education: Houston Community College 2011-2012

References available upon request

Contact this candidate