Administrative Assistant Customer Service

Timothy Sampson

**** ******* ****, **** **********, FL 33312 954-***-**** *******@*****.***

SUMMARY OF PROFESSIONAL QUALIFICATIONS

Versatile skill set with experience planning and managing medical education events, corporate

recruiting and administrative support.

A self-starter and quick learner, focused on customer service while bringing value to shareholders.

Able to work independently and as part of a team with recognized skills in mentoring, mediating and

leading team projects.

Professional Experience

Task Management, Inc., Boynton Beach, FL

Warehouse Manager, Pepperidge Farm Biscuit Division - 8/2012 to Present

• Maintain receiving, warehousing, and distribution operations.

• Maintain warehouse staff by recruiting, selecting, orienting, and training employees.

University of Miami Miller School of Medicine, Miami, Florida

Senior Administrative Assistant, Facilities Department - 3/2008 to 3/2012

• Full administrative support to the director of the renovations/remodeling division.

• Auxiliary support to six project managers and Assistant Vice President’s office as needed.

• Administrator and trainer of internal project management database.

• Confidential administrative support related to new hires and disciplinary issues.

• Represent Director at meetings and other events as needed.

• Nominated by co-workers and awarded for outstanding attention to safety.

Spherion Atlantic Staffing, Ft. Lauderdale, Florida

Contract Recruiter, Washington Mutual Bank, Department of Human Resources, Retail Banking

and Financial Services, Southeast Division - 3/15/2007 to 11/30/2007

• Recruiting and consulting services to retail banks within a region for all positions.

• Consult with district and bank managers to develop recruiting strategies.

• Utilization of online applicant tracking system (Taleo) as well as other online résumé search engines.

• Recognized for exceeding goals each quarter.

Florida Hospitality Resources, Inc., Hollywood, Florida

Recruiter/Managing Partner - 10/2004 to 3/2007

• Recruiting and consulting services to clients in all areas of the hospitality industry.

Kos Pharmaceuticals, Inc., Weston, Florida

Administrative Assistant, Medical Education and Support Services - 10/2003 to 10/2005

• Full administrative support to Associate Director and auxiliary support to two managers, and twelve

associates.

• Assist with planning and coordination of medical education events. Responsible for event registration

and travel arrangements.

MFM Group, Inc., Miami, Florida

Meetings Manager, MFM Management for Meetings - 9/2002 to 6/2003

• Responsible for all aspects of the planning, coordination and execution of a client event or meeting,

under the direction of the Executive Vice President and/or President.

University of Miami School of Medicine, Miami, Florida

Staff Associate, Department of Pediatrics, Masters of Pediatrics Conferences - 11/2000 to 9/2002

• Associate meeting planner assisting with the coordination and management of medical education

events.

• Member of event organizing committee developing conference goals and objectives, speaker selection,

program budget, timetables, correspondence and marketing pieces.

Temporary Pool, Department of Dermatology – 9/2000 to 11/2000

• Administrative assistant to the director of the division of pediatric dermatology.

• Transcription of recorded patient charts.

University of Miami School of Medicine, Department of Pediatrics, Miami, Florida

Staff Associate, Masters of Pediatrics Conferences - 5/1995 to 9/1998

Patient Clinical Associate, Community Pediatrics Program - 11/1992 to 5/1995

Casual Worker, Billing Division - 9/1992 to 11/1992

Additional Information

o Co-presenter of an accredited workshop entitled “Internet in Medicine” during annual Masters of

Pediatrics Conference, January 20, 2002 and January 19, 2003 with Boris Djokic, PhD.

o Fluent in English, Greek and English Sign Language.

o Over ten years’ experience public speaking.

o Licensed amateur radio operator (KJ4TXQ), member of South Florida Emergency Communications

Group (SFECG).

o Comprehensive management of a mobile kitchen for church charity, including managing the budget

and food costs, overseeing all onsite operations, logistics and coordination of two-hundred volunteer

workers and serving 1,000 meals on a typical weekend.

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