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Customer Service Representative

Location:
United States
Posted:
October 18, 2013

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Resume:

A bir Aichi

402-***-****

**********@****.**

Employment history:

****-*****

Kobe Japanese restaurant:

Tempe,AZ

I t consists of taking phone calls and making sure that every customer`s

expectations have been met through provision of excellent customer

service. Assisting in the planning of large number meetings as well as

reporting of the progress and complaints of customers to the managers.

Help servers communicate with customers from foreign countries such as

F rance, Middle East, Japan and so forth.

2009-2012

Association Moroccan-Japanese:

Casablanca, Morocco

Member of an Event organization association, host the guests and escort

t hem to their seats, take interviews with the press, help planning the

p rogram. My responsibilities consisted of being the spokesperson of the

association as well as the interpreter.

Summer of 2010

ALLO call center:

Casablanca, Morocco

Customer service representative, assisting French speaking customers

w ith different issues mainly related to French products, as well as

documenting complaints about some of the French products in order to

i mprove the quality and reaching the satisfaction of customers.

Study history:

2009-2012

H igh school la seconde maison:

Casablanca, Morocco

Graduated first in my class in the summer of 2012 at the age of 17.

Arizona state university:

C lass of 2013-2017

Majoring in Aerospace Engineering, I have been admitted with a 3.85

GPA, currently working on my bachelor`s degree.

Can f luently write and communicate in Arabic, French and English. Can

a lso communicate in Japanese and some Korean.



Contact this candidate