Project Customer Service

Resume

Parmar Jitendra

**,********** *******,

B/H,Arts & Sciences College,

Kasundi road,

Saibaba Nager,

Zafarabad,

Godhra.389001

Mobile: 982-***-****

Email:******************@****.***

Career Profile:

To gain the position of a project leader in a major project Company to Government

Project firm where my expertise in the field will contribute positively towards professional

growth and development. Seeking a management position where my leadership, strategic planning and

business development skills will be fully utilised.

Professional strengths:

• Comprehensive knowledge of Project new work Start & New Team Handle

• Effective communicator with good leadership and project management skills

• Reorganized management, systems and business operations

• Directed all financial, budgeting, operating, compliance, purchasing, human resource, public

relations, and administrative functions.

• Monitored customer complaints and find solutions.

• Planned work schedules and prepared budget reports and records.

Educational Qualifications:

Achieved Bachelor's degree in Commerce (B.Com)

University of Gujarat in the year 2001

Achieved Indian Institute Of Hardware Technology (CCNA)

Private Institute for Indian Institute Of Hardware Technology May 2004 Ahemdabad

Achieved Indian Computer Hardware & Networking Institute (JCHNP)

Private Institute for Indian Computer Hardware & Networking Institute (Jetking) May 2003

Baroda.

Achieved All Indian Computer Education (PGDCA)

Private ICE Computer Education 2012 January Godhra

Achieved Society For Information Technology Development (SITD)

Private Society For Information Technology Development March 2008 Godhra

Achieved LCC Computer Centre (SITD)

Private Lcc Computer Centre June 2002 Dahod.

( VB, Oracle,Html,Java script,Tally)

Qualification Highlights

• Expertise in strategic planning, customer service, and staff training, supervision and

mentoring.

• Excellent leadership, management, oral/written communication, interpersonal, intuitive,

and analysis skills.

• Energetic and self-motivated team player/builder. At ease in high stress, fast-paced

environments with emerging and multiple responsibilities.

Experience:

Organization: HCL Infosystem Ltd.(Government Projects:- Biometric Project )Dist.:- Dahod

Duration: March 2011 till date

Designation: Project Leader

• Conduct regular meetings and coordinate with team and other Officer

• Conduct regular meetings and coordinate with government employer with BRC,CRC &

Principal team

• All Taluka Primary school,Upper primary school monitoring for team

• All Taluka government hostel,Ashramshala,Uttarbiniyadi

Ashramshala,adshrnivasishala,emrs,grs all school monitoring for team

• Recruited, hired, supervised, scheduled and motivated upto 80 employees.

• Managed day-to-day operations; Supervised and coordinated activities of employees.

• Improved productivity and morale by initiating systems for accountability and by instituting

effective training programs.

• Planned, prepared, and devised work schedules, according to budgets and workloads.

• Prepared, maintained reports and records, such as budgets and operational.

• Developed improved procedures to meet and exceed customer expectations.

• Resolved complaints and answered questions of customers regarding services and procedures.

Perform responsibilities of planning, staffing, organizing and executing plans of the

•

project

• Handle the tasks of providing Project input on materials and methods to project work

• Perform implementation of project controls systems and procedures for management of

cost, schedule and performance

• Responsible for developing and managing Project schedules

• Perform responsibilities of loss prevention and change team management

Organization: District panchayat Dahod Government Project For E-Gram

(Company:- ITI & Apatech)

Duration: May 2007to Febuary 2011

Designation: District Level Executive

• Handle the tasks of tracking progress of projects against goals. Generates reports on

status

• Perform responsibilities of monitoring all taluka team & all panchayat

• Handle the tasks of creating persuasive presentations that meet the project's objective

• Responsible for managing all facets of project works and occupancy

• Perform responsibilities of managing project team by providing direction and leadership

• Conduct meetings with government officer & all taluka team regarding project matters

• Recruited, hired, supervised, scheduled and motivated upto 20 employees.

• Managed day-to-day operations; Supervised and coordinated activities of employees.

• Improved productivity and morale by initiating systems for accountability and by instituting

effective training programs.

• Planned, prepared, and devised work schedules, according to budgets and workloads.

• Prepared, maintained reports and records, such as budgets and operational.

• Developed improved procedures to meet and exceed customer expectations.

• Resolved complaints and answered questions of customers regarding services and procedures.

Organization: ISP Digital 2 Virtual Private Ltd Baroda

Duration: june 2005 to july 2006

Designation: Network Eng.

Organization: Krishna Infotech Godhra (IBM & Wipro)

Duration: january 2002 to December 2004

Designation: Hardware & Network Eng.

Organization: ICICI Bank & HDFC Bank Baroda

Duration: june 2006 to April 2007

Designation: Finance Executive

SOFTWARE PROFICIENCY:

DBMS Packages :Oracle

Front End :VB 6.0

Operating Systems :MS DOS,Windows98,NT,2000,2003,XP,Linux,Novell

Web Designing : HTML

Computer Skills

•Operating Systems : Windows 2000, Windows XP, Windows Vista, Linux, MS DOS

•Office Package : Microsoft Word, Excel, Powerpoint, Access

Personal Information:

Name: Parmar Jitendra

Date of Birth: 04/02/1981

Employment Status: Full time

Relationship status: Married

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and

I bear the responsibility for the correctness of the above-mentioned particulars.

Date :

Place : Jitendra j.

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