Customer Service Medical
Resume:
Liana Guischard
Brooklyn, NY 11226
October 17, 2013
To Whom It May Concern:
Thank you for considering me for the Clerical position. My excellent customer service
experience and computer skills qualify me for consideration.
Attached is a copy of my resume briefly describing my qualifications and credentials.
I would welcome an opportunity to meet with you for a personal interview and to discuss
this position in more detail.
I look forward to hearing from you soon.
Sincerely,
Liana GuischardLIANA C. GUISCHARD
251 East 29th Street, #6B
Brooklyn, New York 11226
**********@*****.***
Objective: Clerical/Receptionist
Experience
07/2012 06/2013
American Medical Alert Corporation Long Island City, NY
Emergency Operator
Responded to emergency calls from elderly and disabled residents.
Entered and update subscribers information regarding telehealth services.
Assisted with installation of medical devices.
07/2010 01/2012
New York City Housing Authority Long Island City, NY
Emergency Service Aide
Submitted apartment maintenance requests for residents.
Scheduled appointments for maintenance repairs for residents.
Escalated priority matters to local management offices for immediate attention.
09/2009 05/2010
Publisher’s Circulation Fulfillment Brooklyn, NY
Secretary
Handled inbound calls in regards to newspaper subscriptions and orders.
Followed – up on customer inquiries.
Assisted with office duties faxing, emailing and photocopied paperwork.
11/2005 08/2009
Department of Information Technology and Telecommunications New York, NY
311 Call Center Representative
Handled telephone inquiries.
Processed complaints and requests for various city agencies.
Escalated urgent matters to appropriate agencies for immediate response.
Skills
07/2013 08/2013
Next Step Institute Brooklyn, NY
Certified Nursing Assistant
Education
10/2013 Present
Virginia College Online
A.A.S. in Office Administration
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