Customer Service Assistant

Address: **** ***** *** *** * B

Brooklyn, NY ****0

Email: ************@*****.***

Cell: 917-***-****

Yuri A. Rivera

Objective: A full time position where my organization, team orientation, multitasking skills and dedication to

complete the task can benefit the company.

Experience:

2011 2013 La Defense Bakery and Bistro

Hostess

Greeted guest and escorted them to their appropriate tables.

Assigned waiter/waitress staff to serve and receive food orders from escorted guests.

Ensured that the guests are comfortable and informed of the status of their orders

and wait times.

Showed hospitality and professionalism to all guests.

2009 2010 P.L.S Check Cashers

Teller

Maintained balance currency, coins and checks in cashed drawers at the ends of

shifts.

Calculated daily transactions using computers, calculators and adding machines.

Cashed checks and pay out money after verifying the customer’s information,

signatures, written and numerical amounts.

Processed customers bill payments.

Performed clerical tasks, such as filing and typing.

2008 2009 Tone Hostel

Front Desk Assistant

Front desk coverage during business hours.

Provided friendly and professional customer service at all times to guests.

Performed receptionist and clerical duties to include: answered telephone, received

messages, typed memos, faxed documents and mailed correspondence.

Booked and canceled guests reservations

2007 2008 fresh direct

Stock and inventory associate / assistant

Received, handled, and helped managed the inventory of the produce/ foods.

Checked merchandise and supply deliveries for accuracy, verifying that quantities

received match invoice, purchase orders, and other documents.

Organized the warehouse, and ensured that accurate labeling, logical placement,

neat arrangement off warehouse trucks.

Prepared shipments and scheduled deliveries.

Kept accurate track documentation of all merchandise for periodic inventory.

Technical Skills: Bilingual: English/ Spanish, 45 words per minute, MS Word, Excel, PowerPoint, Internet, Basic

Computer troubleshooting, excellent organizational, multitasking and communication skills.

Education:

Sunnyside Career Training Workshop – Queens, NY

General Equivalency Diploma, GED, Sunnyside Career Training, 2008

Information Technology High School – Queens, NY

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