Customer Service Manager
Resume:
Landon Moblo
Portland, Oregon
97217
Tel: 971-***-****
Email: *******@*****.***
Profile
My degree from Portland State University is a BS in Environmental Studies with a double minor in Geography and
GIS. I am a friendly, dedicated person who is comfortable filling many roles in the work environment. My extensive
experience in a wide variety of jobs prior has allowed me to develop skills in problem solving, multitasking,
communication and patience. I love to learn, and am always up for a challenge whatever the situation, while working
compatibly with others and efficiently on my own. Recently, I have relocated to Portland from spending a year in
London, England with a strong desire to continue pursuing a career in GIS.
Education
2008 – 2012 Portland State University Portland, OR USA
Bachelors of Science Environmental Studies
double minor Geography/GIS
Modules included:
Sustainability
GIS
Chemistry
Remote sensing
Earth Sciences
GPS
Environmental Policy
Geography
Urban Planning
Database management
Statistics
Technical writing
Completed three final projects related to coursework: research of cell phone and driver-safety data that lead to
communication with congress recommending new legislation; a stream-management plan for Chinook salmon based
on watershed studies in my hometown; and a graphical socio-economic comparison of St. Louis and Phoenix that
was presented at a regional conference. Maintained a grade point average of 3.72 out of 4.0, which added name to
the Dean’s list. Obtained graduate level GIS certificate requirements concurrently with degree while attending and
presenting at conferences with ASPRS. Experience with most ArcMap extensions, such as network analyst and
community analyst.
Seattle Central Community College Seattle, WA USA
Associates of Arts Culinary Arts
Coursework in production, knife skills, service, restaurant management and baking
Practicum work in running and oversight of a café, restaurant, and bakery
references available on request
Work Experience
Self Employed
Child Care/Tutor (February 2008 – present)
Child care ages 7 – 15
Implementing structured summer activities
Preparation of home-cooked meals daily Care for up to six children at a time
Assistance with homework and related projects Household chores, errands
Working with children has been a consistently rewarding experience. The job demands a lot of flexibility, energy and
clever improvisation. Good communication with the parents and the ability to establish a rapport is essential.
Numerous families have entrusted their children with me through my hard work in this area.
Friendly House
Youth Activity Program Leader (March 2006 - September 2007)
Co-manager of youth afterschool program
Designing structured activities, including art/craft, outdoor games, musical instruction and homework lab
Facilitating youth-led building projects, including constructing a bicycle shelter and music studio
Mentoring and conflict resolution
Full-day camp counselor during summer months
Managing and recruiting volunteers
Grant writing and resource development
Rebuilding of computer network, both software and hardware
Blossoming Lotus Café
Cook/Assistant Manager (January 2005 - March 2006)
Selected as the sole hire of over 50 applicants to assist in opening of new vegan cafe in Portland’s Pearl District.
Further development of prior food operation experience was strong, especially in self-organization and customer
service.
Opening and setup of cafe
Prep work and baking
Counter/orders and expedition
Line cooking
Serving and bussing
Closing and cleanup
General management: ordering, costing, inventory and menu planning
Training of new hires
ABC Legal
Bicycle Messenger (March 2002 – September 2003)
Courier for shipping documents serving the greater Puget Sound area. Became quite adept at filing and
administering official stamps to crucial manifest invoices and laden documents for the Port of Seattle.
Delivery of special and rush documents in addition to a regular route
Maintained a working radius of over 12 miles
Dependability and problem solving on daily basis
Two promotions
Retained as employee during an extended period of redundancies
King County Metro
Transit Operator (November 2000 - March 2002)
references available on request
Bus driver throughout the Seattle metro area. Showed consistent reliability in the position’s demands for exceptional
rider assistance, punctuality and professionalism.
Providing customer service as needed
Perfect driving and performance record
Trained on all bus models
Rainbow Grocery Soup & Juice Bar
Cook/Assistant Manager (January 1998 – September 2000)
Creator of some of the store’s most popular soups and sauces. Unique experience that allowed me the freedom to
be creative while establishing good customer service skills and responsibility for a food service operation.
Opening and setup of bar
Serving and bussing
Prep work and cooking
Closing and cleanup
Counter/orders
Training of new hires
General management: ordering,
costing, inventory and menu planning
Community Cycling Center
Create-A-Commuter co-ordinator (April 2004 – January 2005)
Office internship for the Create-A-Commuter program, which provided free bicycles for low-income people.
Phone, fax and email to recipients and their counselors
Communicating & scheduling work orders with the mechanics and front desk
Research, filing and records keeping, use of Access and Excel
Assistant to the summer bike camp and weekly trainings for recipients
Volunteered with the CCC for Cycle Oregon for several weeks around various rural areas of Oregon
Consistent use of communication and organizational skills
Additional Skills
» GIS software: ESRI ArcGIS suite, ERDAS Imagine, IDRISI
» extensions such as spatial analyst, network analyst, community analyst
» GPS software: Pathfinder, ArcPad, GPS Analyst, TerraSync
» Member American Society of Photogrammetry and Remote Sensing (ASPRS)
» Microsoft Word, Excel, and PowerPoint
» Comfortable with Linux
» Proficient in computer hardware and rebuilding
» Intermediate level French (reading, writing, and speaking)
References:
Susan Kenney
references available on request
*****.*.******@*****.***
Kyndall Mason
***********@*****.***
Director of Youth Activity Program
Friendly House
Di Anne Eisnor
*****@****.***
David Kenney
********@*******.***
parents of Logan and Madison, who employed me as nanny
Stuart Reiter
******@****************.***
Manager
Blossoming Lotus
references available on request
Contact this candidate