Customer Service Security

Isaiah Robertson

Hard worker, Leader, and Determine

*** ***** ****** - *****, ** 10456

*********@*****.*** - 347-***-****

WORK EXPERIENCE

Security Officer

Apollo Security - New York, NY - March 2013 to Present

Supervisor: Carlos Iglesias 914-***-****

• Patroll facility and manned post as instructed by security management.

• Examined doors, windows, and gates to determine that they are secure.

• Regulated vehicle and pedestrian traffic at access points to maintain orderly flow.

• Filed reports, monitored and patrolled designated areas.

• Reported irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.

• Called police or fire department by telephone in case of fire or presence of unauthorized persons.

• Performed other duties as assigned.

• Permitted authorized persons to enter property.

Security Officer

Securitas - Albert Einstein College of Medicine - Bronx, NY - July 2008 to Present

Supervisor David Bender 718-***-****

Responsibilities:

• Patrolled facility and manned post as instructed by security management.

• Examined doors, windows, and gates to determine that they are secure.

• Regulated vehicle and pedestrian traffic at access points to maintain orderly flow.

• Filed reports, monitored and patrolled designated areas.

• Reported irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.

• Called police or fire department by telephone in case of fire or presence of unauthorized persons.

• Performed other duties as assigned.

• Permitted authorized persons to enter property.

Front Desk Clerk

Volunteer of America - Bronx, NY - March 2012 to March 2013

Supervisor: Yvonne acevedo -347-***-****

Responsible:

• Greet all visitors and assist them directory or announce their arrival to staff or residents.

• Ensure that all residents sign in and out.

• Handle or assist in crisis intervention.

• Monitor emergency alarm systems.

• Acts appropriately in emergency situations.• Performs other duties that may be assigned

EDUCATION

General Educational Development

east side house settlement - Bronx, NY

2011 to 2011

ADDITIONAL INFORMATION

• Excellent verbal communication skills.

• Ability to handle typical, medical and crisis. situations efficiently and effectively.

• Ability to provide quality customer service.

• Exceptional public relations skills.

• Strong observation skills.

• Good management skills.

LICENSES

• Valid Security license

• Valid NYS driver license

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