Customer Service Assistant

VALER I E N. T HO MPSON

860-***-****

*******.*.********@*****.***

*** ******** ****** ***#* Concord, MA 01742

Experience:

- New England Rehabilitation Hospital - Food Aid - January 2013-October

2013

- Macy's Burlington - Sales Associate - October 2012-January 2013

- Andover Animal Hospital – Volunteer Veterinary Assistant – July 2012-

October 2012

- Main Street Animal Services of Hopkinton – Volunteer Veterinary Assistant

- A pril 2012-May 2012

- NECOGG Animal Services - Volunteer Dog Trainer - April 2012-May 2012

- Personal Dog groomer/pet care – Winter 2011 - Winter 2012

- Personal Dog Walker – June 2011-November 2011

- G.M. Thompson & Sons Inc - Deli worker – August 2009-May 2011

- University of Connecticut, Dining Services – Union St Market; August 2007-

May 2008

Education :

-Animal Behavior Insti tute

Laboratory Animal Care, Fall 2013-Present

- Animal Behavior College

Veterinary Assistant, Spring 2011-Fall 2012

Dog Obedience, AKC approved program, Spring 2011-Fall 2012

- Edwin O. Smith H igh school - August 2004-May2008

Certifications/Awards:

-Veterinary Assistant Certification - October 2012

-Dog Trainer Certification - August 2012

-Silver Award - Girl Scouts

Professional Memberships:

- Nathan Hale Ancient Fifes & Drums of the 19 th Connecticut Regiment of

Foot, Incorporated, music section - snare drummer, 2005-present

- Former memberships include:

- S t. Mary Parish, Coventry CT – Youth Group

- G irl Scouts USA, Connecticut – Brownie, Junior, Cadet, Senior Scout

Skills:

- Assisting animal surgery prep

- Animal surgery aftercare/treatment

- Animal overnight care

- Abili ty to organize and establish filing systems

- Organization and time management

- Fast learner

- Register/cashier

- Customer Service

- Computer Skills - Windows Vista and XP; Microsoft Office: Word, Excel,

P ublisher, PowerPoint; In ternet Explorer; Mozilla Firefox; Adobe Reader

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