Customer Service Quality Assurance
Resume:
DAVID E. MYERS RESUME OF QUALIFICATIONS
**** ****** **. * PEYTON, CO 80831
601-***-**** CELL
EMAIL: *********@*****.***
OBJECTIVE
Association with an organization in an entry level position
with the opportunity in advancement. Also the opportunity
to work for a company where my experience and training
can be utilized to better serve the people I work for.
SUMMARY OF QUALIFICATIONS
Good education with consistently good academic grades.
Concerned with all aspects of the job; active in causes.
Willingness to learn.
Experienced with working with the general public in the industrial
setting, emergency field, retail business, and restaurant
business.
EXPERIENCE
03 / 2009 PRESENT AMERICAN MEDICAL RESPONSE
Gulfport, Ms
NREMT B
Duties: Responds to emergency and non-emergency calls and delivers
high quality patient care and customer service within the
prescribed scope of practice, established protocols and
company policies.
• Maintains thorough familiarity with treatment protocols,
response requirements and quality assurance
procedures in system in which assigned.
• Maintains awareness of any and all changes in the system
components and company policy.
• Maintains the level and type of certification(s) consistent with
performing tasks in the system to which
assigned.
• Complies with all state and company requirements for
operation of motor vehicle.
• Operates a company vehicle in accordance with company
policy and safe practices.
• Develops ability to quickly and safely locate addresses through
knowledge of number systems and street
layouts.
• Ensures that unit remains in a state of readiness in terms of
mechanical reliability, medical supply and
equipment, cleanliness and appearance standards.
• Reports immediately to the Lead Paramedic any discrepancies
in vehicle or equipment standards that could
compromise the unit’s ability to complete a call.
• Completes all appropriate documentation as outlined in
company policy.
• Reports all problems and unusual occurrences immediately to
the Lead Paramedic or Supervisor.
• Maintains a professional appearance by adhering to hygiene
and uniforms standards
12 / 2007 09 / 2011 CITY OF LUCEDALE FIRE DEPARTMENT
Lucedale, Ms
Captain/Firefighter
Duties: Firefighting, Haz Mat, Rescue, Vehicle
Extrication, Driver / Operator of fire
trucks, Report Writing, Set up landing
zones for helicopters, Incident Command
11 / 2007 03 / 2009 GEORGE COUNTY EMS
Lucedale, Ms
NREMT B
Duties: Responds to emergency and non-emergency calls
and delivers high quality patient care and customer service
within the prescribed scope of practice, established protocols
and company policies.
Essential Duties and Responsibilities:
• Maintains thorough familiarity with treatment protocols,
response requirements and quality assurance
procedures in system in which assigned.
• Maintains awareness of any and all changes in the system
components and company policy.
• Maintains the level and type of certification(s) consistent with
performing tasks in the system to which
assigned.
• Complies with all state and company requirements for
operation of motor vehicle.
• Operates a company vehicle in accordance with company
policy and safe practices.
• Develops ability to quickly and safely locate addresses through
knowledge of number systems and street
layouts.
• Ensures that unit remains in a state of readiness in terms of
mechanical reliability, medical supply and
equipment, cleanliness and appearance standards.
• Reports immediately to the Lead Paramedic any discrepancies
in vehicle or equipment standards that could
compromise the unit’s ability to complete a call.
• Completes all appropriate documentation as outlined in
company policy.
• Reports all problems and unusual occurrences immediately to
the Lead Paramedic or Supervisor.
• Maintains a professional appearance by adhering to hygiene
and uniforms standards
01 / 2007 11 / 2007 CHEVRON REFINERY
Pascagoula, Ms
Operator Trainee
Duties: Checking equipment making sure it is
running properly. Getting equipment
ready for maintenance to work on.
Learning how the refinery process works.
11 / 2004 08 / 2006 CITY OF GAUTIER FIRE DEPARTMENT
Gautier, Ms
Firefighter / EMT B, EMS Coordinator
Duties: Firefighting, EMS, Hazardous Material
Tech., Rescue, Vehicle Extrication, Report
writing, Driver/Operator of fire trucks,
Building inspections, Coordinated EMS
classes, Go to person between fire
department and ambulance provider. Make
sure EMT’s certifications were up to date.
02 / 2005 01 / 2007 Holmes Health Care
Singing River Hospital
Pascagoula, Ms
HYPERBARICS TECHNICIAN
Duties: Provide patient care. Operate the
Hyperbaric chamber. Monitor the patient
while in the chamber. Patient charting.
07 / 2002 12 / 2004 NORTHROP GRUMMAN SHIP SYSTEMS
Pascagoula, Ms
FIREFIGHTER / EMT B
Duties: Firefighting, Hazardous Material Tech.,
EMS, Rescue, Building Inspections, Check
fire alarms on buildings, Ship Board
firefighting, Check fire mains on ships,
monthly valve inspections, Driver/operator
of fire truck and ambulance, administer
hearing test and respirator fit test.
04 / 1995 07 / 2002 CITY OF MOSS POINT FIRE DEPARTMENT
Moss Point, Ms
FIREFIGHTER
Duties: Firefighting, Hazardous Material Tech.,
EMS, Vehicle Extrication, Rescue,
Driver/operator of fire trucks and ladder
truck.
11 / 2000 08 / 2002 Acadian Ambulance Service Inc.
Pascagoula, Ms
NREMT B
Duties: EMS, Hazardous Material, Rescue, Vehicle
Extrication, Driver/operator of ambulance.
EDUCATION
MISSISSIPPI GULFCOAST COMMUNITY COLLEGE
Gautier, Ms Jan. 2011 – April 2013
Associates of Art Degree
MISSISSIPPI GULF COAST COMMUNITY COLLEGE
Gautier, Ms Aug. 2006 Dec. 2006
MISSISSIPPI GULF COAST COMMUNITY COLLEGE
Gautier, Ms Jan. 1995 May 1995
MISSISSIPPI GULF COAST COMMUNITY COLLEGE
Gautier, Ms Aug. 1988 May 1992
MISSISSIPPI STATE FIRE ACADEMY
Jackson, Ms Sept. 1995 Oct. 1995
MOSS POINT HIGH SCHOOL
Moss Point, Ms Aug. 1986 June 1988
SUMMARY OF PERSONAL ACTIVITIES AND ACCOMPLISHMENTS
Married to the love of my life, Kami.
Father of one twenty two year old Kaitlynn, one twelve year
old son Bradyn, one elevan year old Lileigh and one seven
year old Eli.
Enjoy hunting, fishing, camping, archery, football, softball,
soccer.
Member of Rhymes Missionary Baptist Church.
PERSONAL REFERENCES
Mr. and Mrs. Calvin Pardue
3517 KellieBrook Lane
Moss Point, Ms 39562
Mr. and Mrs. Jerry McGarity
170 Cochran Poole Rd.
Lucedale, Ms 39452
Mr. and Mrs. Donald Piepgras
16036 Grafe Homestead Rd.
Moss Point, Ms 39562
Mr. and Mrs. Kris Rouse
16537 Lily Orchard Rd.
Moss Point, Ms 39562
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