Liz Walker
E-mail: *********@******.**.***
*** ********* ? Austin, Texas 78737 ? 732-***-****
SUMMARY
Award winning global marketer/business development/operations management
expert. Social media, Web, DTC, and professional communications expertise
within 3PL, recycling, ad agency, consumer electronics, pharma/device,
financial services and scientific instruments industries. Proven ability
to drive the development and implementation of corporate marketing
strategies, competitive differentiation, positioning, messaging, and
execution of marketing/business development plans within numerous
categories. Expert at marketing products to both consumers and businesses.
An established global leader with superior matrix management and consensus
building skills, experienced in mentoring up to 35 direct reports. Skilled
in the ability to translate research findings and customer insights into
innovative brand and marketing strategies that drive business results in
today's highly competitive landscape. Strong expertise in:
3rd Party Logistics . Rx and OTC Devices . Consumer Products
and e-Waste and Pharmaceuticals Marketing and Sales
Recycling--Marketing
and Business
Development
. Industrial Products . Public Relations and . Segmentation and
Business Development Social Media Positioning
and Marketing
. Web, SEO, SEM, . Demand Generation . Stage-Gate New
Technical Programs Product Development
Infrastructure Design Process
. Operations . DTC Marketing . Tradeshows and
Management Events
PROFESSIONAL EXPERIENCE
Liz Walker Consulting, Austin, TX 5/2009-Present
Consultant supporting a 3PL/electronic waste recycling/SaaS company and
several small biotech and consumer electronics companies functioning as
Chief Marketing Officer. Typically lead corporate communications
functions related to corporate identity, positioning, messaging, media
management, issues/crisis management, business development, e-marketing
and social media outreach. Clients include Patton Medical Devices,
Insta-Brite, Next Life Electronics, LabNow, Image Microsystems, and
others.
Consultant/VP, Marketing and Operations, Lead Client, Image
Microsystems 6/2009-12/2012
Led the marketing, operations, and business development effort-including
new product introductions/new business unit development/launch, and head
of factory operations.
. Strategic positioning and competitive differentiation.
. Marketing plan development and execution.
. Public relations and new media strategy development and execution.
. Business development efforts resulted in new contracts worth over $10M
annually.
. Launched new business unit and built factory-receiving DOT approval
for MicroStrate "green" products targeting the transportation
industry, increasing revenue by over 100%.
. Instituted sustainability benchmarking practices-showing increased
corporate effectiveness-resulting in the winning of 10 prestigious
industry awards.
. Published author including in the International Journal of Sustainable
Engineering.
Patton Medical Devices, Austin, TX 2/2008-5/2009
The developer of the i-Port Injection Port. This disposable medical
device eases the burden of multiple daily injection therapy for those
living with diabetes and other conditions. More information can be found
at www.i-port.com.
Vice President, Marketing
Led the global marketing communications, reimbursement, and product
marketing functions for the organization; responsible for five direct
reports, and member of executive management team reporting to the CEO and
Board of Directors.
. Developed marketing plan based on strategic differentiation and
positioning process.
. Developed comprehensive social media and e-marketing program to
healthcare providers and consumers including e-detailing and e-
learning components.
. Established performance measures and ROI for SEO, SEM, and PPC
programs-reducing costs while increasing click-through by 400%.
. Developed and managed KOL, physician advisory, and patient advocacy
boards.
. Worked with the Association of Diabetes Educators to field the
landmark Injection Impact Report-surveying 500 patients and 300
healthcare providers regarding the impact of insulin injections:
www.injectionimpact.com, published in Diabetes Care.
. Led reimbursement function, managing Director of Reimbursement and
lobbyists, increasing coverage to 35 state Medicaids and 350 private
payers.
. Developed highly successful public relations/social media outreach
program, garnering over 100 million impressions and increasing sales
by 300% in just ten months.
Ogilvy/CommonHealth Worldwide, New York, NY/Parsippany, NJ 4/2007 to
2/2008
The leading New York City area healthcare advertising agency.
SVP, Director of Behavioral Marketing
Led the Behavioral Marketing (Interactive/CRM/Social Media) practice.
. Provided thought leadership and strategic direction for staff of three
and clients regarding interactive, CRM, DTC, DRTV, loyalty and
adherence programs.
. Led and managed customer engagements and expectations while marketing
to industry.
. Held P&L responsibility for the Behavioral Marketing practice.
. Responsible for award winning programs in the respiratory, OAB,
cardiovascular, oncology, diabetes, hair loss, smoking cessation,
genetic testing, HRT, and GHD areas.
. Launched award-winning programs for products such as Symbicort,
Sanctura, Toviaz, Zactima, Nutropin, Estrasorb, Propecia, Chantix,
Risperdal Consta, Fluvirin, and others.
Datacolor, Lawrenceville, NJ 11/2003 to 4/2007
The leading global manufacturer of scientific instruments/software and SaaS
products used in laboratory testing and quality control of color for
manufacturing and consumer electronics products used in the photography and
graphic design industries.
Head of Corporate Marketing
Member of the Executive Committee and Head of Product Marketing-global
staff of ten.
. Developed and implemented strategic marketing plan for business
development within key target industries, instituting marketing best
practices.
. Worked directly with R&D, manufacturing, and distribution to implement
the Stage-Gate new product development process.
. Executed a successful Siebel CRM implementation.
. Achieved 100% annual revenue growth for the professional segment and
20% annual growth in the industrial segment for the years 2004 through
2006.
. Member of successful off-shore manufacturing implementation in Suzhou,
China, reducing COGS by over 50%.
. Consistently exceeded revenue bonus targets.
Merck/Schering-Plough, Whitehouse Station, NJ 5/1999 to 11/2003
Global pharmaceutical leader in respiratory, cardiovascular, oncology, anti-
infectives and OTC products.
Director, Strategic Leadership Unit
Member of the Strategic Leadership Unit-functioning as the internal
marketing consulting agency. Led innovative programs in DTC, e-Business,
CRM, medical education, event, tradeshows, and new product introduction.
Piloted, incubated, proved ROI, and "sold" market leading programs to the
business units.
. Worked on the team coordinating with FDA to take Claritin from Rx to
OTC.
. Worked on the strategic alliance team to launch Zetia-co-marketed with
Merck.
. Directed DTC, CRM, and e-business programs numerous Rx/OTC products.
. Worked with Stanford University to develop Stanford SKOLAR, MD, the
first AMA approved online self-directed point-of-care CME program.
. Managed KOL and professional advisory board programs.
. Developed award-winning branded, unbranded and disease management Web
sites.
. Developed an industry leading database utilizing predictive modeling
for patient acquisition, adherence and loyalty.
. Created Claritin HealthZone, the first pharmaceutical product loyalty
program.
. Developed a standardized CRM and Web site development platform..
. Piloted innovative programs in e-detailing and e-prescribing.
. Developed and managed MyHealth.com, serving over 65,000 physician
practices.
Lexmark International, Inc., Lexington, KY 1996-1999
The world's number two provider of laser, inkjet printers, consumables and
network software.
Senior Manager of Marketing
Led the marketing function for the U.S. business printer division.
. Directed all tradeshow, event, e-business, CRM, call center,
advertising, brand management, market research, consumer promotion,
public relations, and retail channel marketing activities, directing a
staff of five.
. Designed the global e-business infrastructure.
. Developed and managed the retail channel program.
. Designed and implemented marketing communications and brand awareness
programs, responsible for increased profits of 57%, 62%, and 73% in
the years 1996 through 1999.
Northwest Lighting and Furniture, Inc., Enid, OK 1993-1996
A regional retailer and wholesaler of lighting, ceiling fans, furniture,
and accessories.
President
Successfully developed business plan and raised capital to launch the
business. Directed day-to-day activities.
. Created and implemented all public relations and advertising
activities including radio, television, and direct mail.
. Developed first of its kind print and on-line catalog for the lighting
industry.
. Handled full P&L responsibility, reporting to a 6-member board
. Increased revenues by 20% per year over a three year period, and
profitably sold business to a national chain.
Western Union, Upper Saddle River, NJ 1989-1993
The leading supplier of money transfer and urgent communications programs.
Key Account Sales/Head of Marketing and Public Relations-Financial Services
Directed all public relations, tradeshow, advertising, and marketing
communications programs for the Financial Services division.
. Established strategic marketing alliances and joint marketing programs
with companies such as AOL, Memorex Telex, and the United States
Postal Service.
. Managed media outreach, with interviews published in The Wall Street
Journal and American Banker.
. Served as product manager for Secured Credit Card and Quick Collect
products.
. Led the Key Account sales management function for the credit and
collections group.
. Increased product revenues 20% for three consecutive years, exceeding
bonus targets.
EDUCATION
Master's Marketing and Bachelor of Education Degrees-The University of
Colorado at Boulder
Certificate in Innovation & New Product Development-University of Chicago
Grad. School of Business