Customer Service Sales

David Owen

***** **** ***** *****, ****, Texas **450

Cellular: 713-***-**** Home: 281-***-****

*****.*.****@**.****.***

Skills Customer service Record keeping

Shipping and receiving Log of incoming & outgoing shipments

Schedule of shipments

Inventory control Transfer of goods between

departments

Purchase orders, tracking, &

budgeting inventory

Experience Platoon Sergeant 2006 - 2013

US Army, Houston, Texas

Responsible for supervising and interacting with

a team involved in receiving & shipping

supplies, inspecting incoming and outgoing

packages for shortages and/or damaged goods,

checking items against packing slips, recording

data in internal database, schedule shipments,

transfer of goods between individuals and

departments. Generate reports on items in

stock, shipments, and replacements. Audit work

of others to ensure department is in compliance

with company guidelines.

Accomplishments:

Create a supply chain to maintain stock of

equipment and supplies while stationed in Iraq.

Created, organized, and set up an information

center for manuals.

Managed movement of inventory from one military

installation to another.

Store Manager 2000 - 2006

O'Reilly Auto Parts, Houston, Texas

Responsible for managing store, receive,

inspect, record shipments against packing slips,

return damaged goods, transfers between stores

and log items into internal database. Manage

work schedules and schedule delivery of

inventories to store. Create reports reflecting

inventory of store, ensure store ran

economically and within company guidelines.

Supervise store staff.

Accomplishments:

Reached expected annual sales within eight

months.

Education &

Training

Automotive Technology, Atlanta Area Technical College

Sales Advantage, Dale Carnegie

Advanced Non Commissioned Officer Training for Logistics

Basic Non Commissioned Officer Training for Logistics

Automated Logistics Specialist Qualification

Primary Leadership Development

Basic Facilitator

Honors &

Medals

The Joint Service Accommodation Medal

The Joint Service Achievement Medal

The Army Achievement Medal

The Army Commendation Medal The Army Good

Conduct Medal

Texas Medal of Merit

Texas Faithful Service Medal

The Adjutant General's Individual Award, State

of Texas

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