Sales Customer

Malcolm S. Murdock

Chicago Illinois, US

Cell Phone: 773-***-****

Home: 773-***-****

E-mail: ***************@*****.***

Alt-Email: **************@*****.***

OBJECTIVE

• To help expand my work experience and bring substantial work ethic.

• Has a desired passion to grow within the company and to become along lasting employee

an or Manager/Owner.

• To build great relationships between myself and fellow employees to make those around

me comfortable and more comfortable overall.

WORK EXPERIENCE

Cashier/Front Store

May 2012 – Present

CVS Pharmacy. Chicago IL

Retail

• Handled Cash Transactions

• Inventory

• Setting up end caps & displays for seasonal section

El Shoes Support

July 2011 – April 2012

Bloomingdale's, Inc. 312-***-**** Chicago, IL

Retail

• Made sure the correct ticketed shoe size and brand arrived to the customer within a two

minute time window.

• Pulled shoes from downstairs receiving department an made sure they had the proper

display ticketing and placing on the sales floor for customer to see clearly and make their

decision as such.

• Help the floor sales team hit there quarterly sales goals.

• Required to set proper inventory standards set by Bloomingdales Inc. in the back storage

rooms.

SGA ( Senior Gaming Advisor )

July 2011 – September 2011

Gamestop, Inc. Chicago, IL

Retail

• Appointed keys for opening and closing the store.

• Handled cash transactions.

• Assisted customers with expanding their gaming experience, informing them of

upcoming titles an or new consoles that maybe available to them in the future.

• Supervised system overrides when transactions fell through or needed adjusting.

• Handled customer questions and concerns with their broken or defective items.

• Answered customer’s questions to the best of my ability providing excellent customer

service.

Loss Prevention(LP)

April 2010 – October 2010

Kmart Inc. Chicago, IL

Security

• Secured the inside and outside premises of the store.

• Watched over the CCTV system in which watched over the store to spot potential shop

lifters.

• Filled out the proper information when an apprehension was made to insure that our files

were correct and filed up to company standards.

• Insured that every entrance was closed an secured before leaving the premises.

Sales/Survey Rep.

January 2009 – May 2009

Telesight Inc. Chicago, IL

Telemarketing

• Worked as a telemarketing service representative.

• Job duties entailed answering phones and selling various products to clients.

• This job held a very competitive environment for making sales.

• Took customer feedback about Neiman Marcus customer satisfaction an overall

experience in the stores in general

Cart Associate

October 2008 – January 2009

Sam's Club State:IL

Retail

• Took time to organize the carts in proper placing so they would be more assessable to the

customer when they came into shop.

• Removed any cart from cars so that there’s no damage to anyone’s vehicle that maybe in

the lot at the time.

• Helped customer put there bought items into their cars in an organized manner so they

can continue their day an also have a great experience at Sam’s Club Inc.

Food Preparation

March 2008 – February 2009

Fresh Express Chicago, IL

Food and Beverage Production

• I cut and prepared veggies for packing, and shipping.

Ride Operator (Temp)

July 2003 – November 2003, July 2004-November 2004,July 2007 - November 2007

Fantasy Amusment Chicago, IL

Public Relations

• Ran and operated the ride to company standards.

• Made sure that all seat belts were secure before running the rides.

• “Set up “and "Tore down” each ride every Sunday.

13B (Cannon Crew Member) Injury*

January 2007 – April 13th 2007 - May 2007 – July 11th 2010

Military (Army)

Government and Military

• Watched all entrances secured the facility as commanded.

• Leaded and supported my commanding Officers or SGT’s depending on their orders or

request.

• Shoot very accurate rounds down filed at targets with pin point accuracy .

Media Team Member

February 2006 - May 2006

Best Buy Chicago, IL

Retail

• Worked directly with the customers assisting them with their media choices.

• Working on the sales floor and farming.

Game Advisor

September 2005 - January 2006

GameStop Inc. Chicago, IL

Retail

• Worked directly with the customers: assisting them with their gaming choices.

• Handling purchase transactions.

• This job required patience and strong interpersonal skills.

EDUCATION Graduated June 2006

Truman College Prep - Chicago, IL

Skills

• Developed sales ethics and professionalism though out my work history.

• New found courage when it comes to what to say and what not to say when it

comes answering customers and fellow associates.

Certifications

• Security License 20+40 hour

• Perc Card

Contact this candidate