Project Manager Management

Lisa M. Verdino

*** ****** ****, **** **********, NY 11050• 516-***-**** • ***********@*******.***

PROFILE

Senior professional highly skilled in business analysis, technology management, and project

implementation. Demonstrated ability to assess client needs and design innovative, scalable

solutions that meet complex requirements across multiple customer groups; proven success

managing business intelligence system development, implementation and delivery. Key

strengths in data analytics, interpersonal communication, and project management.

Technical environments: Applications: Ab Initio, SAS, MicroStrategy, MS Project, MS Access, MS

Office, MS Visio, TSO/ISPF; Databases: Sybase, Oracle, SQL Server; Languages: SAS, SQL, C# .Net,

Java, JCL; Platforms: UNIX, Windows, Mainframe

PROFESSIONAL EXPERIENCE

MasterCard, Purchase, NY 2012

Global Solutions Leader, Merchant Business Intelligence

Elicited and analyzed business requirements for development of new merchant business

intelligence products; recommended data infrastructure initiatives to improve data

integrity and support robust application development and delivery.

Led a team of data analysts responsible for developing statistical methodologies to scale

the data and improve the accuracy of business intelligence offerings.

The NPD Group, Inc., Port Washington, NY 2009-2012

Senior Vice President, Data and Systems Integration (2010-2012)

Consultant (2009-2010)

Managed a department of Ab Initio developers and systems analysts with a $5 million

annual budget; responsibilities included aligning resources with critical business

priorities, analyzing business requirements, documenting technical design specifications,

and identifying and delivering system enhancements to improve production system

stability and performance.

Led a cross-functional team in the design, development and deployment of a $20 million

Ab Initio based enterprise system, the next generation NPD data processing and

management platform built to transform and deliver Point-of-Sale and Consumer data

for every NPD business around the world.

Identified opportunities to drive increased efficiency and process improvement in a

system that receives 3.7 billion retailer transactions from approximately 600 retailers

monthly (consuming 164 Terabytes of storage in Ab Initio across eight servers).

Maintained the stability and performance of the data processing platform throughout

additional legacy business migrations, new business launches, and ongoing system

enhancements.

Communicated project updates to senior management throughout the software

development lifecycle, quantifying and articulating the impact of changes in business

strategy and competing business demands in order to mitigate risks, appropriately

prioritize projects, and control costs.

Facilitated brainstorming sessions and implemented solutions for cross-departmental

challenges such as system utilization improvements and database strategy and design.

Booz Allen Hamilton, Washington, DC 2009

Consultant, CIO Strategy

Worked as senior consultant analyst on project team with the U.S. Department of

Agriculture, assessing CIO strategy and translating business requirements into technical

system specifications.

The NPD Group, Inc., Port Washington, NY 2008 – 2009

Vice President Business Process and Analysis

Successfully organized, staffed and managed a new department at NPD, which included

Project Management, Business Analysis, Quality Assurance and Production Support.

Improved executive management product development visibility and control by

developing a portfolio management process to identify and track 120+ projects with a

$15 million total budget. Established effective reporting and communication methods

for monitoring progress against plans, providing meaningful, measurable updates, and

ensuring projects stayed aligned with the company’s overall strategic objectives.

Time Inc., New York, NY 1997 – 2008

Information Technology, Marketing Information Department (MID)

Director Business Planning and Analysis (2006-2008)

Oversaw development and maintenance of all MID business applications supporting the

consumer marketing activities of over 70 magazines, both domestic and international

Time Inc. titles as well as external Time Inc. clients. Applications provided users with

reporting, analysis, forecasting, and process management capabilities.

Worked as the liaison between Fulfillment teams, Marketing clients (both internal and

external to Time Inc.) and Information Technology system developers, ensuring that

fulfillment system changes and business requirements were communicated and

addressed in the development of all decision support systems.

Communicated project updates and project-specific risks to Consumer Marketing and

Information Technology senior management; identified and addressed business

concerns affecting system development and ensured the work in MID remained aligned

with business priorities.

Associate Director (2005-2006)

Assistant Director (2003-2005)

Independent Business Analyst Consultant to Time Inc. (2001-2003)

Manager (1998-2000)

Business analyst and project manager on cross-functional team that was awarded the

2000 Time Inc. Consumer Marketing Achievement Award and nominated for the 2000

Time Inc. President’s Award for creating CircManager, a decision support system that

enables users to track and analyze the effectiveness of marketing campaigns.

Senior Analyst (1997-1998)

Developed the Fortune Selective Edition System in SAS, a flexible reporting and analysis

tool for managing special editions of the magazine and analyzing subscriber attributes

and demographic information. The system was created for Fortune marketing

executives who needed timely access to this information to help determine appropriate

advertising rates. System was featured in the SAS Institute’s International Newsletter.

GE Capital/Retailer Financial Services, Stamford, CT 1996-1997

Risk Analyst

Analyzed portfolio data to identify industry segments; developed and validated behavior

score models to formulate credit policy for multiple clients. Provided analytic support to

portfolio risk managers; identified and resolved data integrity issues.

Citibank Europe/North America Card Products, Long Island City, NY 1994-1996

Manager, Credit Policy

Analyzed significant credit performance deviations and determined impact on policies

for managing risk.

EDUCATION

University of Florida, Gainesville, FL

Master of Science, College of Industrial & Systems Engineering, 1994

Major: Operations Research GPA: 3.93/4.0

Bachelor of Science, College of Liberal Arts & Sciences, Highest Honors, 1993

Major: Statistics Minor: Business Administration GPA: 3.87/4.0

EDUCATIONAL HONORS

Phi Beta Kappa; Graduate Minority Fellowship; Undergraduate Research Award; Award for

Academic Excellence in Statistics; Florida Undergraduate Scholarship.

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