Customer Service Sales
Resume:
David Bradford Crupi
Roswell, GA *****
**********@*****.***
Summary
Professional with over eighteen years of customer service experience and over ten years of
sales, merchandising and management experience. High proficiency in technical applications
and project management with advanced purchasing and merchandising skills. Eager to cultivate
and enhance client relationships.
Professional Experience
ACOSTA Sales & Marketing, Atlanta, GA 2011 - 2013
Sales / Merchandiser
Assisted with retail representation and marketing for multinational corporations. Assigned to
multiple contracts with both project and global based needs. Assisted with resets and design,
inventory control, cut ins, RF Scanner, planogram maintenance, POP placement and IRC
placement. Acted as event representative for several national brand products.
Jetfueling, Atlanta, GA 2008 - 2011
Line Service Technician
Provided personal aviation services for private jets and private flights. Managed jet resets,
refueling, taxiing, towing and storage needs. Maintained a high level of security efforts,
measures, and protocols for client protection. Coordinated reservation services and billing
needs. Assisted with multiple customer service needs to include transportation and area
guidance.
Georgia Cigar, Atlanta, GA 2000 - 2008
Manager
Managed all aspects of this high end retail business to include product placement and
purchasing as well as critical quality control, inventory control, and product integrity. Provided
bookkeeping needs and assisted with supervision and scheduling of employees. Maintained
extensive client and customer contacts for marketing and events. Coordinated high end events.
CompUSA, Atlanta, GA 2000 - 2002
Technology Sales Specialist
Provided computer related sales and services to fit the customer’s needs. Assisted with IT
inquiries and strategies. Provided product instruction and training.
Coca-Cola Enterprises, Atlanta, GA 1999 - 2000
Production Supervisor
Managed a team of 15 employees in the shipping and receiving warehouse. Organized product
for delivery adhering to critical product control parameters. Monitored inbound trailer loads using
SAP and daily inventory counts.
AirTran Airways, Atlanta, GA 1998 - 1999
Ticket Agent
Assisted customers with all levels of travel and flight needs to include reservations, ticketing,
travel coordination and guidance. Awarded with Atlanta Hartsfield Airport customer service
award for excellence in customer service and integrity. Adhered to and maintained the high level
of security requirements for customer protection to ensure travel safety.
United Parcel Service, Atlanta, GA 1996 - 1998
Production Supervisor 1997 1998
Package handler 1996 1997
Responsible for loading and unloading packages in a fast paced environment.Managed a team
of 8 employees in the loading and unloading department. Certified in hazardous materials and
was lead responder for OSHA. Provided Saturday delivery driver services.
Software
Microsoft Word, Excel, PowerPoint, Windows XP and 7, Corel Word Perfect, MAC OS X, Adobe,
Apple Suite, SAP, iOS
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