Human Resources Administrative Assistant

PATRICIA ANN MORELAND,BA,MA

**** **** ****** ******

North Little Rock, AR 72114 Cell 501-***-**** ****************@*****.***

EDUCATION

Bachelor of Business Administration – Philander Smith College – Little Rock, Arkansas – May 2005

Master of Arts in Human Resources Management- Webster University- St. Louis, Missouri -May 2008

Master of Arts in Human Resources Training & Development - Webster University- St. Louis, Missouri -May 2011

TECHNICAL SKILLS

Operating System

Advanced knowledge of Windows XP (Pro)

CBIS

Software

MS-Office (Pro) Word- Power Point, WordPerfect.

Networking

Windows.

EMPLOYMENT EXPERIENCE

Modification Case Analyst/OSC Clerk August 1999-October 2012

Jack W. Gooding Chapter 13 Trustee Little Rock, AR

File objections with the Bankruptcy Court.

Respond to Debtors, Attorneys and Creditors phone calls and investigates, analyzes, resolves and follows up on their issues.

Calculate bankruptcy cases for feasibility.

Process attorney applications fees.

Set cases to be dismissed for non-payment.

Settle court dockets with outside attorneys.

Administrative Assistant May 1997 -May 1999

Region’s Mortgage, Inc. Little Rock, AR

Filing cases in numerical & alphabetical order.

Assisting clients when they came to the office.

Answering the telephone and transferring calls.

Preparing files for Fannie Mae, Freddie Mac, HUD, VA and FHA loans.

CAPABILITIES

Excellent oral and written communication skills

Ability to work under pressure of time constraints while remaining professional and calm essential.

Ability to present a professional appearance to the client when on site.

Strong organization and planning skills.

Definitely a team player.

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