Project Manager Quality Assurance

*** *** ****** ** . ********, FL *****

Phone 321-***-**** . E-mail *********@*******.***

Tracy Brock

Education

****-**** ******** *******

BS Mathematics, minor in Computer Science

3.6 GPA, NAIA Swimmer, Graduated Magna Cum Laude

1978-1980 Broward Community College

AA Degree

3.9 GPA

Professional experience

June 2008- July 2012 North South Foods in Longwood,

FL

Accounts Payable and Receivable for Meat Broker

Utilized Quickbooks Enterprise Solutions and

exported data to Excel

Helped streamlined overall procedures - reducing

man power needed

Entered invoices and billing for agents and

produced Profit and Loss reports

Paid bills and entered payments received, check,

wires, and ACH

Produced inventory reports and designed an over

credit customer report

Performed the monthly bank reconciliations

Oct. 2006- June 2008 Floridom, Inc. in Longwood, FL

Help Desk / Technical Support

Programs supported: Divorce Power Analyzer (10

states),

Alimony Solutions, Contempt Arrears, Child Custody

Analyzer,

Divorce Decree Finis, & Domestic Violence Document

Generator

Answered Law firm's questions regarding

installation, networking, and

utilization of the programs.

Improved the quality of the programs through QA

testing.

Created detailed support manuals and trained new

technical help.

Established new delivery procedures on Vista

Utilized Install Shield Express and Roxio for

deliveries.

Burned customized CD's for deliveries.

Updated the Web site.

1984-1995 EDS/Energy Management Assoc.

Atlanta, GA

Lead Programmer Analyst

Program maintained: Promod - Production Costing

Model for Electric Utilities

Lead Programmer Analyst - solved problems, coded,

and supervised.

Project manager - Managed, supervised, coded,

tested, and implemented

Hourly network module

External transactions

Pump storage

Client specific accounting

Quality Assurance (QA) and Version Tester

Reviewed code changes submitted by a 10 member team

Determined the version to merge updates

Coordinated maintenance, enhancement, and project.

Created and utilized procedures

For maintaining, merging, updating, and testing

each version.

Delivery manager - Automated procedures and

managed technicians

Created customized program modules for each

customer

Delivered and supported 80 electric utility

customers annually

Tested and delivered on 9 different operating

systems.

Worked directly with clients to resolve any type of

problem.

1982-1984 RCA AUTEC on Andros

Island, Bahamas

Programmer Analyst

Coded in FORTRAN on the programs IMPACT, SOLARIS,

BABYIMP

Code objective was mainly to track targets on

Hydrophone arrays.

Created, programmed, tested, and was on-call for

real-time testing

Wrote and tested Post-test programs.

Converted programs from a CDC mainframe to SEL

Gould system.

Wrote documentation to MIL-STD.

Supervised summer intern.

Top Secret Clearance.

Computer knowledge

Languages: Fortran 77, COBOL, Access, C, classes in

Visual Basic, Java, some SQL

Computers/Operating Systems: PC - Windows XP &

VISTA /DOS; Prime - Primos; MIPS, SunOS, Solaris,

RS6000 - Unix; VAX - VMS; IBM Mainframes -CMS & MVS

Tools Used: QuickBooks, Install Shield Express,

Roxio, WinZip, Word, Excel, Visio, SCMS version

manager, FTP

Objective

I would like to bring to your company my strong

analytical ability, provide quality work, create

solutions, and fix problems.

Interests and activities

Tennis, Camping, Art, Boating, and SCUBA

Volunteer experience

Caregiver for my mom and dad, Band

Volunteer/Chaperone - 5 yrs, Asst. Girl Scout

Leader - 4yrs, PTA Cultural Arts Chair-3 yrs,

Classroom "Mom"-5 yrs, Computer lab, Math

superstar's teacher, Tutored ESOL students

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