Customer Project

VADIVELAN.T Mobile No: 978-***-****,

Email: **********@*****.***

No.3, 3'rd st, Kalyanasundarapuram,

Sellur, Madurai -625002.

OBJECTIVE

To establish a dynamic career in a growth-oriented organization that

provides a synergy of my professional marketing skills and knowledge with

the personal and organizational objectives.

PROFILE

> A 'Marketing Professional' possessing a sound management and commerce

background and work exposure with reputed organizations.

> A hard-working professional exposed to customer relationship

management and a range of marketing activities resulting in a track

record of exceeding the job targets even under demanding situations.

> Experienced of handling various work aspects while developing the

company's business, generating leads and closing deals with customers.

> Developing the capability to work both individually as well as within

a team.

> Excellent 'communication', 'planning', 'adaptability', 'inter-

personal' and 'decision-making' skills.

WORK EXPERIENCE

Sales Officer,Working for DSA Home Loan from Axis Bank Ltd,Chennai,Dec 2010

to Till date.

> New Logins,

> Getting project approval and APF processed,

> Build- up relationship to the builders to get a business,

> Solving Queries, making new customer, providing information to

customer regarding to loan products.

> Getting project approval for a new project legal and technical

aspects,

> Initiate legal and technical documents,

> Responsible for servicing and documentations & disbursement to the

customer,

> Maintaining good relationship with customer and getting business

reference,

> Worked towards the achievement of set job targets.

Sales Officer, IDBI HOMEFINANCE LTD,Chennai,July 2009 to Nov 2010 .

Roles and Responsibilities

> New Logins,

> Build- up relationship to the builders to get a business,

> Getting project approval for a new project legal and technical

aspects,

> Initiate legal and technical documents,

> Responsible for servicing and documentations & disbursement to the

customer,

> Maintaining good relationship with customer and getting business

reference,

> Worked towards the achievement of set job targets.

Customer Support Officer, Mahindra Insurance Brokers Services Ltd, Chennai.

May 2007 to June 2009

Roles and Responsibilities

> New Logins, Renewals & Scrutinizing Proposals

> To Plan & Exceed the targets By Effective & Aggressive selling &

Analytical Skills

> Responsible to Give an in-depth view of the features of the life

insurance and pensions market and the latest industry trends

> Solving Queries, making new clients, providing information to clients

regarding to market.

> Responsible for policy servicing like Partial Withdrawals, Surrender

of Policies, Policy Re-instatement, policy loan, policy assignment,

Claim processing etc.,

> Data Analysis and Reporting

Business Resource Executive, Country Club Ltd., Bangalore. Aug 2006 - Mar

2007

Roles and Responsibilities

> Generated leads or, prospective customer through telecalling while

maintaining long-term relationships with customer.

> Provided the required information about various unit linked services

to customers.

> Closed the leads along with imparting after-sales services to

customer.

Achievements

> I got award "best individual performance of all over India" in

Mahindra Insurance Brokers Services Ltd, 2008.

ACADEMIC AND PROFESSIONAL QUALIFICATION

Master of Business Administration (Major: Marketing), 2006,

N.M.S.S.Vellaichamy Nadar College, Madurai.

Post Graduate Diploma in Public Relation Management, 2006

Madurai Kamaraj University (DEE), Madurai.

Bachelor of Business Economics, 2004,

Arul Anandar College, Madurai.

COMPUTER KNOWLEDGE

MS-Office, Windows 9x/2000/XP and Internet Applications

EXTRA CURRICULAR ACTIVITIES

> Key Organizer in the Man Meet Symphony' 05 conducted by DOMS, NMSSVN

College, Madurai.

> Attended Carrier Guidance and Personality Development, conducted by

NMSSVN College, Madurai.

PROJECT DETAILS

Title : Customer satisfaction Study

Organization : Meenakshi Mission Hospital and Research

Centre

Description : A Study on satisfaction level of corporate

customer of MMHRC.

TRAINING

> In plant training in Bhargavi Tooling System, Bangalore (45 days).

PERSONAL PROFILE

Fathers Name : D. Thangapandian

Date of Birth : 25-04-1983

Nationality : Indian

Marital Status : Married

Languages Known : Tamil, English.

Permanent Address : South Street,Kottarpatti,

Periyakulam tk,Theni Dt

-625 203.

DECLARATION

I hereby declare that the above statements are true and valid.

T.VADIVELAN

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