PINKI KUMARI
#**, *** ******, *** *****, Ramanjenya Layout, Marathalli Bridge
*********@*****.***
AutoCAD * Customer Service Expert * Adept Written/Verbal Communicator
KEY SKILLS
Office Skills: Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Executive & Administrative Support, Complaint Handling, Data Entry (35WPM)
Computer Skills: AutoCAD, Word, Excel, PowerPoint, Outlook, Windows Vista/XP
PROFESSIONAL EXPERIENCE
Intech Resoi, (Bangalore) :
Designation: AutoCAD designer, Front Office Executive
Job Duration: February 2010 to till date
Responsibility:
Excelled in role requiring the ability to handle a variety of customer service, designing and administrative tasks and resolve customer issues with expediency.
• Designing modular kitchen and furniture using AutoCAD.
• Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
• Meeting and greeting clients/visitors to the office.
• Updating, processing and filling all the documents.
• Maintain daily attendance and leave of workers.
• Updating the contact details.
• Maintaining the details of the incoming and outgoing couriers.
• Collect attendance and keep leave record of the staff.
Care India, Jharkhand &Chhattisgarh:
Designation: Field Investigator
Job Duration: July, 2007 to July 2009
Responsibility:
Visiting the rural area and collecting the information related to health awareness, child care and family planning.
• Filling form and report for every house, Block wise.
• Attending the training for related survey topic once in six month.
EDUCATION
Bachelor in Computer Application from IGNOU, 2006
ADDITIONAL INFORMATION
Language known : English, Hindi
Sex : Female
Marital status : Single
Nationality : Indian
Driving license : Yes
Passport availability : Yes
Mobile number : 740-***-****
Date:
Bangalore Pinki Kumari