Customer Service Data Entry
Resume:
Mengistu *
WENDWESEN MENGISTU
***** *.**** *****, ******, CO 80011
Cell 720-***-****
*********.*@*****.***
EDUCATION:
Metropolitan State University of Denver
•
o Bachelor of Science in Accounting. Augest,2013
• Community College of Aurora
Associate Degree in Accounting
o
RELEVANT COURSE WORK
Principles of Accounting, Intermediate Accounting, Government Accounting
Accounting Information system, Income tax,Organizational Management ...
EMPLOYMENT HISTORY
• Volunteer Accountant, African Community Center, July,2013-present(Part time)
o Processing financial paperwork
o Balancing accounts
o Preparing checks for the clients
o Maintenance of financial records
o Copying and filing
o Maintaining client/agency confidentiality
o Auditing finincial documents
• Customer Service Specialist,Apria Healthcare Group Inc., 02/20/2008 Present
2
Hired as a warehouse clerk in February of 2008 and promoted to Customer Service Specialist in
the same year. Since then I work as a customer service specialist with excellent performance
evaluations and performance rewards
o Respond to telephone, fax, and orders from referral sources and patients.
o Provide information on home infusion services.
o Resolve patient/customer complaints by identifying problems and coordinating
appropriate corrective action.
o Comply with and adheres to all regulatory compliance areas, policies and
procedures and "best practices".
o Complete data entry in ACIS to ensure accuracy of reporting and outcomes.
o Investigate data entry issues to ensure accurate reporting and billing.
o Monitor computerized reports to avoid delays in customer billing information.
• Bus Operator, Laidlaw Transit Service, 08/20/2003 – 07/15/2007
o Operating city buses
o Keeping the bus safe and clean
o Maintaining the given time schedule and controlling the fare
o Helping passengers in giving information and direction
• Accountant, Ethiopian Telecommunications Corp. 09/10/1998--05/17/2003(Ethiopia)
o Preparing payment documents
o Entering data in the system
o Checking financial documents for compliance
o Preparing month end and year end report and many more
KEY SKILLS
o Working while studying for my bachelor degree program has given me the time
management skills to multitask and work under pressure.
Mengistu 3
(Excel,
o Enthusiastic, hard-working and eager to learn with strong Microsoft office
Word, Power point, Access, and outlook Express) knowledge and fast
typing skill (more than 40 words per minute) with data entry experience.
o Reliable and trustworthy with a strong work ethic and values. A high achiever, received
university study grants every year in school with a good grade.
REFERENCE: Available upon request
Contact this candidate