Customer Service Administrative Assistant
Resume:
Kathryn S. Brown
Dallas, Tx. 75253
Ph. 972-***-****
***********@*****.***
I am currently looking for a position with daytime hours weekly in the
Dallas, Tx. area. I will be a valuable asset to any company as I have lots
of wonderful, current, on the job experience-office, admin. (HR) assistant,
warehouse, data entry, customer service-call center, receptionist, pbx
operator as this is reflected in my resume which is online and accessible
immediately at any time for your review. I have reliable transportation, am
dependable, cheerful disposition, hard worker and can start right away.
Sincerely,
Kathryn S. Brown
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WORK EXPERIENCE
Receptionist, CSR-Call Center, Data Entry, PBX Operator, (HR)
Administrative Assistant January 2008 - July 2013
Express, Snelling, Adecco, Chase, Office Team Staffing Dallas, TX
Staffing/Employment Agencies
I worked various assignments including Document Scanning, (HR) Admin.
Assistant, (Excel) Spreadsheets, PBX Operator, Timesheets, Budgets, Filing,
Authorizations, Cashier, Receptionist, Customer Service (call center) at a
Health Service Financial Center, Bank Of America-03/09 through 07/09,
Timesheets, Filing, Budgets, Data Entry, Claims, Billing, CSR-Call Ctr.,
Cash Handling & General Office.
Customer Svc. Call Center
March 2007 - December 2007
Federal Reserve Bank Dallas, TX
We received calls for SS, SSI, Railroad Retirement monthly check recipients
to set up for direct deposit to the bank account of their choice which was
much safer for them. We received numerous calls for SS, SSI, RR, etc.
recipients to set up direct deposit monthly online with headsets. This was
a temporary assignment through Snelling Staffing services.
PBX/Customer Svc. Call Center
January 2003 - August 2006
Dallas Independent School District Dallas, TX
We received over 2,500 calls daily, answered or transferred caller, also
relieved the front desk receptionist, superintendent receptionist desk,
typing, filing, data entry at the Administration Building and had 72 hrs.
Staff Development training courses of which I am certified. Fujitsu
Operator PBX system/data entry, faxing, general office duties.
Administrative Assistant/CSR/Various Office Positions
April 2002 - December 2002
Grove Employment Service Garland, TX
Administrative Assistant-Makco Distributing-I answered the phone, took
orders for transmission parts, ar/ap, data entry, billing, UPS labeling-
shipping, filing, gen. office. MS Word/Data Entry. Also, temporary
assignment for DISD-CSR.
Parking Booth Attendant
March 2001 - April 2002
Medical City Hospital of Dallas Dallas, TX
Healthcare Services
I received money for parking tolls from customers, patients for the
hospital as well as for unable to pays, employees, etc. I balanced and
counted the money from the drawer daily and put the money in the vault in
the security dept. each evening and locked the booth and put the gate on
automatic for night shift workers.
HR Assistant/Receptionist
December 1999 - February 2001
LeeMAH Electronics Richardson, TX
Electronics, Components, and Semiconductor Mfg
HR Assistant and helped w/receptionist duties, new hire documents, verified
references, screening applicants, csr, copying and putting missed punches
in the system for employees, flyers for the holidays, made appointments for
supervisors, faxing, e-mail, A/R & A/P, separated paychecks & distributed
to employees, general office duties. Excel, Windows XL, WordPerfect
Teller, Bookkeeping Dept.
August 1979 - October 1982
Citizens Bank & Trust Baytown, TX
Teller, bookkeeping, cash handling, daily balancing, customer service, $$
transfers, stop pymts., cashed checks, debits, closed accounts, check
reconciliation, mailed statements daily, wkly., fisch-looked for checks,
filing, proof-copied, general office functions.
EDUCATION
High School or equivalent, Business Machines, Business Math, GED Cert. No.
582686, on 11/18/2002,
September 1969 - July 1971
Mesquite High School/Graduate Mesquite, TX
CERTIFICATION
Business Admin., MS Word, Customer Service (3)
January 2003 - August 2006
Nolan Estes/DISD
When I worked at DISD-graduate certificates (3) for Business
Administration, MS Word, Customer Service during 2003-2006
SKILLS
Typing 45-50wpm, MS Word, Windows 7/XP, Excel, Data Entry 7,000kph,
Fujitsu PBX Operator System, WordPerfect
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