Customer Service High School
Resume:
Christopher Urrutia
San Diego, California United States 92114
*******.***********@*****.***
OBJECTIVE
Positive, hard working, dynamic former military administrative clerk looking for a similar position accomplish any tasks and
duties with effective and productive results. Looking to further develop my administrative skills to provide customers with
positive and helpful experience. Will also go above and beyond basic administrative tasks and take on multiple projects at
once. Excellent work ethic and strength in boosting company morale.
WORK EXPERIENCE
Pain Care of San Diego, San Diego, California 05/2012 - 09/2013
Receptionist
Ensured customer service is met with satisfaction.
Simultaneously attended to customers over the phone and walk-in’s
Handled large cash transactions
Responsible for organizing end of day duties, including cleaning and organizing
Secure Data Entry
Familiarized with EMR and ensured information was accurate
Scheduling patients to ensure that appointments were consistent
United States Marine Corps, Camp Pendleton, California 05/2004 - 10/2008
Administrative Clerk
Successfully completed all jobs in timely manner.
Passed various inspections with no errors.
Given a secret clearance.
Assisted customers in a timely and efficient manner.
Awarded Certificate of Commendations for Outstanding Performance, 2005, 2006.
Voluntarily tours of duty to Iraq, (Jan- Aug) 2006, (Jan-Aug) 2008.
Kept accountability of entire regiment, consisting of over 1200 Marines and other personnel throughout Iraq during
first deployment.
Mail Clerk for the entire unit consisting of 500 Marines and other personnel during second deployment.
EDUCATION
San Diego City College San Diego, California 2010 - 2011
Small Business Management
Aurora High School Calexico, California United States 2003
High School Degree
SKILLS
Filing and data archiving
HIPAA compliance
55 WPM typing speed
Professional phone etiquette
Database management
Works well under pressure
Pleasant demeanor
Appointment setting
Multi-line phone proficiency
Critical thinker
Employee training and development
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Bilingual in Spanish
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