Customer Service Home Health
Resume:
Shadae Reid
New York, New York 10019
********@*****.***
SUMMARY OF QUALIFICATIONS
• Over six years of experience working in the human services industry.
• Punctual and detail-oriented.
• Team Player and great customer service.
• Great oral, wri t ten communication skills and organizational skills.
E XPERIENCE
Partners in Care 10/2009 –
07/2013
Home Health Aide New York, NY
• Took care of patients’ personal needs (shopping for food, feeding if necessary and
p reparation of meals).
• Performed light houses cleaning such as laundry.
• Accompanied clients to doctors’ offices and on other t r ips outside the home,
p roviding t ransportation.
• Performed variety of duties as shown on plan of care, such as obtaining household
supplies and running errands.
• Administered prescribed oral medications under writ ten direction of physician or as
d irected by home care nurse and aide.
D J Daycare 11/2007 - 03/2009
Childcare Assistance B rooklyn, NY
• Developed play – based curriculum, lead craft sessions with children and
coordinated sports or activities.
• Published monthly newsletters for parents, organization’s update, and upcoming
activities.
• In teracted and cared effectively for the need of children including health, hygiene
and safety.
EDUCATION/CERTIF ICATIONS
F i rst Aid & CPR Certification 10/2013
1ST Security Preparation & Placement 03/2013
• Fire Safety Preparation Course
• Anti-Terrorism Awareness
Pulson Security T raining I nc. 02/2013
• 8/16 Hour Security Certification B rooklyn, NY
• NYS Security License
P artners in Care
• Home Health Aide Certificate 2009
Eltham H igh School
• High School Diploma 2007
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