teller, Customer Service

Sylvie Akissi Ble

**** ******** ** *** *, Fort Sill, OK 73503 *********@*****.*** (240) - 429- 1908

Objectives: Seeking a full-time position in the banking or a financial business sector.

Professional Experience

CITIBANK WASHINGTON DC January 2013 to September 2013.

Teller

• Executes financial transactions in accordance with bank policies and procedures while

maintaining an acceptable record in daily drawer balancing (perfect cash handling).

Listens carefully to the client and be willing to assist with any client questions or

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problems.

Executes effectively all service and referral routines to deepen client relationships.

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BED BATH AND BEYOND ROCKVILLE PIKE June 14th 2011 to February 2013

Floor associate and cashier

• Handling high volume of cash daily.

• Stock management, daily report to manager.

• Providing perfect Customers services.

• Reaching monthly goals assigned.

TARGET GERMANTOWN JULY 20th 2010 to 20 August 2011

Cashier

• Verified identification for check and credit card purchases, handled cash.

• Provided supervisor with collections of cash, receipts, register tapes, checks credit card

receipts, coupons, and supporting documentation to ensure that all funds and transactions

balanced at the end of shift.

BANK FOR FINANCING AGRICULTURE Africa

Teller 2007- 2010

• Provided excellent customer service and maintained customer satisfaction.

• Employed security measures to ensure funds were not compromised.

• Received cash and checks for deposit, verified amounts, and examined checks for

endorsement.

• Entered customer transaction’s data into computer and issued computer-generated

receipts to member.

• Cashed checks and disbursed monies after verifying signatures, endorsements and

member account balances.

• Verified identification and rights to utilize facilities, as well as validity of credit cards and

checks.

• Performed specialized tasks such as preparing personal money orders, issuing traveler's

checks and exchanging foreign currency.

• Performed services for customers such as ordering bank cards and checks.

• Recorded all transactions promptly, accurately and in compliance with bank procedures.

• Attempted to resolve issues and problems with customer's accounts.

• Initiated and opened new accounts.

• Explained, advised, promoted and sold bank products and services to customers.

• Answered inquiries regarding checking and savings accounts and other bank related

products.

• Balanced currency, cash and checks in cash drawer at end of each shift.

SGBCI BANK Africa

Accounting clerk 2006-2007

• Worked as an agent to the accounting and budget department in 2006.

• A seminary of training on the foundation of the West African Monetary Institute (WAMI).

• Statistical elaboration on budgetary post.

• Updated payment, analyze transaction.

CENTRAL BANK OF WEST AFRICAN STATE Africa

Internship 2006

• Controlled of checks from the internal bank

• Classification of payment and withdrawal files.

Education

• Montgomery College in Germantown: 2011- present

Certificate of Accounting

• MSTCF Training from Private University Faculty of Abidjan: 2007 – 2009 Abidjan

Certificate of Accounting

ESG Castaing : 2005 – 2006 Abidjan

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Associates Degree in Financial Accounting

Groupe Scolaire : 2003 – 2004 Abidjan

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Baccalaureate Degree

Personal

• Bilingual (French, English) Strong written and verbal communication skill.

• Knowledge of Spanish basics.

• Assets: respectful, discretion, dependable, reliable, hard worker and efficient.

• Skills: Microsoft Office Suite, various banking applications, extensive internet

capabilities.

Contact this candidate