Customer Service Assistant

KATHERINE K. DUFFY

*** ****** **. ***. * Boston, MA 02135 • *********.*******@*****.*** • 315-***-****

EDUCATION

Stonehill College, Easton, MA

Bachelor of Science Major: Biochemistry May 2013

Thesis: Preparation of Cycloheptenone for Trifluoromethyl Directed Bridging of γ-Silyl Cycloheptyl Systems

Course Work: Organic Chemistry I&II, Inorganic Chemistry, Physical Chemistry, Analytical Chemistry, Organic

Chemistry of the Cell, Biochemistry I&II, Biochemistry Laboratory, Cell Biology, Genetics, Molecular Biology, Virology

Laboratory Skills: H1NMR, C12NMR, COSY-NMR, HETCOR-NMR, UV Spectroscopy, SDS-PAGE, GC, IR, GC/MS,

HPLC, PCR, Ion-exchange Chromatography, Peptide synthesis, Protein purification, DNA sequencing, Sterile technique

RESEARCH AND LAB EXPERIENCE

Stonehill College Undergraduate Research, North Easton, MA September 2011–

May 2013

Independent Researcher

• Examined bridging qualities of the γ-silyl effect on seven membered ring

• Designed and implemented procedures for the synthesis of cycloheptenone

• Optimized production of oxoammonium salts for highly efficient oxidation

• Mastered laboratory techniques and protocols as well as proper documentation of results

Stonehill College Chemistry Department, North Easton, MA September 2011– May 2012

General Chemistry Lab Teaching Assistant

• Prepared solutions for general chemistry laboratory experiments

• Neutralized solutions to ensure appropriate and safe disposal

• Instructed students as to how experiments should be carried out and helped trouble shoot

Stonehill College Biology Department, North Easton, MA September 2009 – May 2011

Ecology/ Biology Laboratory Assistant

• Transferred laboratory manuals and data to a digital system

• Archived and organized all ecology laboratory materials

• Collected field data and materials to be used in ecology laboratory experiments

ADDITIONAL WORK EXPERIENCE

The Wellesley Island Hotel, Thousand Island Park, NY Summers of 2010-2013

Server

• Trained new staff members on daily responsibilities

• Communicated effectively with other staff members and management to provide exceptional customer service

• Used each customer as an opportunity to make a successful sale

LEADERSHIP AND SERVICE

Student Alumni Association, North Easton, MA March 2010 – May 2013

Vice President

• Oversaw all internal operations of the organization; prepared training and supervised committee chairs

• Worked with the executive board to approve and organize reunion weekend

• Recruited new students to apply for SAA, resulting in 45 new applicants

Chair of Career Services May 2011 – May 2012

• Organized alumni careers dinner and contacted alumni directly to attend

• Allocated work to be done in order for tasks to be accomplished efficiently

Mentoring Through the Arts, North Easton, MA

Mentor January 2013 – May 2013

• Coordinated creative projects for at risk youth to educate them on sustainability and farming

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Outlook, ChemDraw

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