Medical Manager
Resume:
Sonja Fay Fazzio
Arvada, CO 80003
*******@*.***
Seeking a challenging long term position that provides opportunity to contribute my skills and experience
in a professional setting.
• Patient assessments for Medicaid benefits
• Traveled to various hospitals and medical facilities to determine Medicaid eligibility
• Excellent interpersonal skills
• Experience working with people of various educational and socioeconomic backgrounds
• Strong organizational skills including the ability to prioritize, plan, and follow tasks through to
completion
• Acute care management
• Professional knowledge of medical diagnosis, conditions, and outcomes
• Strong back ground in dual diagnosis, DSM-IV
• PASRR/PASSRR
• HIPPA, OBRA, PAR’s, Single Entry Point
• Strategic care, discharge, and financial planning
• Ability to meet deadlines
• Multi-task under pressure
• Development of community relationships
• Self-motivated, high ethical standards
• Strong inter/intrapersonal communications
• Medical terminology
• Various medical software programs (Melex, AHT, Alscripts, eDischarge, Ecin, and others)
• Microsoft office suite
Education
University of Phoenix, 3.13 GPA
October 2010
Associate of Arts in Psychology
University of Phoenix, 3.7 GPA
July 2013
Bachelor of Arts in Psychology
Experience
2011 - current
I am looking for my next long term challenge. I took time off to care for my husband who recently passed
away.
Berkley Manor Care Center 40 hours per week
November 16, 2009-July 18, 2011
Social Services Director
Greenwood Village Health and Rehabilitation 50+hours per week
November 07, 2008-February 09, 2009
Social Services Director
Mountain Vista Retirement Community 40+hours per week
May 05, 2000-November 06, 2008
Assistant Social Services Director
Berkley Manor Care Center, Greenwood Village Health and Rehabilitation, and Mountain Vista
Retirement Community are long term care, acute care, and assisted living facilities.
To insure meeting medical, ancillary, and psychosocial needs closely managing a substantive case load of
acute care and long term care clients requires attention to details.
Providing strong emotional support during the admission process assisting in Single Entry Point programs
evaluation, outreach, and resource development within regulation and guidelines established by state
agencies. Assisting in financial applications to the state of Colorado Medicaid (ULTC100.2), Child Health
Plan Plus (CHP), Cover Colorado, Denver Health Medicaid, and other insurances as needed contributed
to the core team to foster a communal environment conducive for physical and emotional healing.
Acting as an information and resource guide for clients, family members, and other professionals
while coordinating ancillary services for vision, dental, and audiology needs, frequently resulting in
financial support requests to the state of Colorado via the PETI (prior eligibility for treatment of income)
system of which close attention to details, monitoring, and follow up is critical for successful outcomes.
Managed psychosocial aspects of facility sponsored psychopharmacology committee. Successful tracking
of psychotropic medication(s) efficacy, state required dose reduction(s), appropriate diagnosis, behavior
changes, and other required documents, as needed, to maintain compliance with state and federal
governments.
Process improvement committee member required monthly quality improvement reports related to client
complaints/complements, psychotropic medication use, rate of reduction(s), classification, diagnosis,
referrals for ancillary services, Medicaid issues, advance directives, and plan of correction, if needed.
Timely completion of state and federal required Minimum Data Set (MDS 3.0) on all facility clients upon
admission, five (5), fourteen (14), thirty (30), sixty (60), and ninety (90) day intervals requires
understanding of clinical needs, analytic problem solving, documentation, and care planning strategies.
Professional relationships established with home health agencies, providers of durable medical
equipment, ancillary services providers, oxygen needs, hospice, and mental health services providers, as
well as translation services for non-English speaking clients and family members.
Managed “Family Counsel” through implementation of psychosocial support systems acting as a liaison
for clients and families for community programs, advance directives “Colorado Medical Orders for Scope
of Treatment” (MOST), provided introduction to skilled rehabilitation services question and answer
sessions as needed for client and family comfort and well-being.
Managed a reliable source of translation and recreation volunteers to insure meeting the communication
needs of non-English speakers as well as recreation needs/desires for client(s) emotional and physical
well-being.
Utilized a focus group comprised of clients and family members to initiate a facility smoking policy and
procedures pamphlet.
• Manager on duty (alternating weekends)
• Understanding of interpersonal and intrapersonal communications
• Established professional relationships with community providers
• Strategic discharge planning
• Mental health counseling
• Strong knowledge of Medicaid and Medicare regulations and other insurances
• Medical terminology, DSM IV
• Psychosocial practices
• HIPPA, OBRA
• Staff guidance
• Strong assessment skills
• Meeting Colorado state and county protocols, procedures, and deadlines
• Analytical problem solving
• Team support
• Multiple certifications from CHCA, HealthED
References
Jill Johnston, Previous Supervisor ~ *********@*******.***
Patty Lopez, Colleague ~ ***********@****.***
Hanora Lapping, Spiritual Mentor / Friend ~ **********@*****.***
Extra Curricular Activities
Hospice volunteer 2013 current
Westernnaires 2008-2011
Stevens Elementary Community Decision Making Committee 2008-2011
Discussed policies impacting educational needs and well-being of primary school age children
Stevens Elementary Arts Integration Committee 2008-2011
Assisted with establishing communications between parents, faculty, and students related to
music integration into mainstream classroom curriculum.
Contact this candidate