Customer Service Human Resources

John L. Nicks

***** ********** *****

Magnolia, Texas 77355

Phone: 936-***-****

E-mail: ****@*******.***

OBJECTIVE: Parts Room Attendant / Data Clerk position with your client in

Brookshire.

SKILLS

Type 60 WPM Microsoft Office Self-motivated

Secretarial Skills Customer Service Website Assistant Office Skills

Access/Retrieve Data

Document Coder Sort Mail/Packages Document Editor Interpersonal

Skills

Human Resources Scheduling Healthcare Information Technology

AREAS OF ACCOMPLISHMENTS

Office Administrative

. Entered legal, oil & gas data from scanned images into the database

software

. Scheduled nurses for over 250 patients in the Home Health Industry

. Assisted with Human Resources by posting company Job Postings on the

internet.

. Followed up on patient's recent hospitalization from admission to

discharge

. Posted data on overhead screen for audience of 40-50 to use in group

participation

Mailroom Clerk/Expeditor

. Sorted mail letters and up to ten packages to over 150 employees on

five floors

. Used computers to data enter, access or retrieve records for 500

employee directory

. Received 30-40 packages weekly from DHL, Fed Ex, UPS; Shipped out DHL

packages

Customer Service

. Ensured appropriate changes were made to resolve customer problems

. Recognized for excellence with 100% score from Mystery Shopper

. Assisted 150-200 customers daily with sacking purchases in grocery

industry

WORK EXPERIENCE

Phone Bank Volunteer Rep. Cecil Bell, Jr Campaign Magnolia,

Texas 2012

Telephone Interviewer Advantage Staffing College Station,

Texas 2012

Mailroom Clerk Kelly Services Houston, Texas

2012

Business Development Assoc. Efficient Attic Systems Houston,

Texas 2011

Indexer Integrated Human Capital Houston, Texas

2010

Mailroom Assistant Office Team Houston, Texas

2010

Office Assistant Avatar Home Health Agency Spring, Texas

2009-2010

Document Coder Docudata Solutions Houston, Texas

2008

EDUCATION

Training: Certified in CPR from the American Heart Association

Web Design Office Equipment

Copy/Fax

Database Software Mail Sorter Keyboarding

High School Diploma: Homeschooled, May 2004

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