Customer Service Human Resources

Sierra D. Ray

*** *. ****** *** #** *******************@*****.*** 509-***-****

Walla Walla WA 99362

Organizational Skills

• Learned how to prioritize different tasks throughout the day and finish each task on time

with a group or individually.

• Follow lists, instructions, and procedures to complete tasks properly and effectively.

• Trained how to properly schedule appointments and meetings through volunteering in a

work program through Walla Walla Community College and through jobs I have held.

• Use organization in everyday life at work and home.

Communication/Customer Service Skills

• Enjoy interacting, building, and maintaining relationships with all clients and prospective

clients.

• Trained how to work with customers, co-workers, and supervisors of different personalities

through Human Resources class at Walla Walla Community College as well as through

multiple jobs I’ve held.

• I have learned how to better explain situations and solutions so that it is professional but

easy for clients to understand.

• Trained how to properly compose emails, memos, letters, etc… through classes at Walla

Walla Community College and multiple jobs I’ve held.

• Trained in various forms of customer interaction techniques through multiple jobs I’ve held.

Computer Skills

• Trained in Word Processing, Excel, PowerPoint, Access, and Outlook through classes at

Walla Walla Community College and multiple jobs I’ve held.

• Internet explorer and basic computer knowledge learned through school, at home use, and

through work.

• 10-key: 241spm; typing:60wpm (stats from 2010)

Education

Walla Walla Community College AAAS Accounting Technology June 2010

Work History

Baker Boyer Bank Banking Operations Support Rep. 15 months

Baker Boyer Bank Teller 23 months

John Deere Tech-WWCC Office Assistant (volunteer) 2 months

REFERENCE AVAILABLE UPON REQUEST

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