Sales Manager

Mr. Kelly Mc Lemore

**** ******** **. ******* **. 20601

Phone: 815-***-****

Email: *********@*****.***

Objective: To join a team of dedicated professionals where my previous experience will make a significant contribution to the company’s growth, and profit. The ideal position rewards creative results and appreciates my high standards of ethics, honesty, and loyalty.

Experience and Accomplishments: Ken Dixon Automotive Cadillac, Chevy and Honda Waldorf, MD. 2011-Current

General Sales Manager To plan, coordinate and control all business activities that relate to the store sales. To produce maximum gross margins and attain targeted volumes. To contribute to the continued growth and success of all three dealerships by assuring that all employees reporting to this position meet or exceed established guidelines for standards of performance. To assure that annual budgets are established for the store and that spending is controlled within the budgeted guidelines. Create and promote a positive image of Ken Dixon Automotive through exercising sound and ethical business practices as related to sales personnel, customers and the public. This includes providing satisfactory service and selling vehicles suitable to the needs of the customer. Responsible for maintaining a well-balanced new and used vehicle inventory. Also responsible for appraising, reconditioning, displaying and merchandising vehicles. Conducted daily and weekly sales training meetings.

Increased F&I 80% by implementing a desking process and sales by15%.

McGrath Honda St. Charles, IL. 2009-2011 Sales Manager Responsible for forecasting sales, maintaining vehicle inventory and completing sales reports as well as other paperwork. Tasked with the hiring, training, motivating and monitoring of all the sales and sales support staff. Also handled customer complaints and worked in conjunction with the salespeople to close and negotiate vehicle purchases.Assisted in the development of advertising campaigns and other promotions

Achievements: Increased sales by 15%.

Hall Automotive Virginia Beach, VA. 2006-2009 General Sales Manager and other promotions Responsible for maintaining a well-balanced new and used vehicle inventory. Was responsible for appraising, reconditioning, displaying and merchandising vehicles. Set the objectives for the department and Sales Representatives. Conducted daily and weekly sales training meetings. Established a program which ensured that the Sales Reps were kept informed of all new and used inventory. Established and enforced product-knowledge standards. Monitored customer and market analyses to determine what customers wanted to buy. Maintained the used-vehicle inventory that featured a wide variety of colors, models and equipments. Established standards for appraising all incoming used vehicles and planed the display of new and used vehicles. Maintained standards for the delivery of vehicles to customers. Assisted in the development of advertising campaigns

. Achievements: Increased PVR, Sales 150 to 225 and Internet 31% of sales volume

Schaumburg Jeep/Kia Schaumburg, IL. 2003-2006

General Sales Manager Created the annual dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses for the new-and-used sales department. Met with the sales managers to plan and implement objectives for achieving sales and gross profits. Hired and monitored the performance of the department managers, holding weekly sales meetings and conducting sales training. Oversaw standards for displaying and merchandising both new and used vehicles as well as reviewed and initialed all promotions before they are finalized. Coordinated the appropriate supply of new/used vehicles and ordered/acquired vehicle inventory accordingly. Met monthly with the dealership’s general manager to review forecasts and profits for each department. Worked directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans. Attended to customer complaints, ensuring that a high level of customer satisfaction was obtained.

Achievements: Top Kia Dealer in the Region

Liberty Auto Plaza Libertyville, IL. 2000-2003 New and Used Sales Manager Responsible for the development and performance of all sales activities. Staffed and directed a sales team and provided leadership towards the achievement of maximum profitability and growth in line with the company vision and values. Established plans and strategies to expand the customer base in the marketing area and contributed to the development of training and educational programs for the Sales Reps and Account Executives. Achievements: Market Leader in VW

Rockenbach Chevrolet Grayslake, IL. 1997-2000 New and Used Sales and Leasing Consultant Sold new or used cars, trucks and vans. Directly responsible for selling vehicles at customer satisfaction standards. Greeted customers on sales floor and determined make, type and quality of vehicle desired. Explained the features and demonstrated operation of the vehicles in the showroom or on the road. Suggested optional equipment for the customers to consider. Computed and quoted sales price, taxes, trade-in allowance, license fees, discounts, and requirements for financing payments of vehicles on credit. Arranged for the delivery and registration of sold vehicles. Kept myself well informed of new product, features, accessories, etc. and their benefits to the customers. Introduced customers to the service department personnel to emphasize to customers the quality and efficiency of the dealership's service operations.

Achievements: Sales Leader 1998-1999 Education and Activity: Fresno State Univ. Finance/ Accounting- B.S Football (Division Champs) Skills: • Microsoft Word • Microsoft Excel • AutoBase • Reynolds & Reynolds • ADP • Higher Gear