Operations Manager

Alfred Mealling

*** ***** ****, **********, ** **458 . 912-***-**** .

**************@*****.***

Professional Summary

Resourceful and quick-thinking Operations Manager with 5 years experience

in fast paced, multi-client warehouse operations for large retail and

automotive customers. Effectively improves productivity through process

improvement and performance management.

. Especially skilled at performance improvement and cost reduction in

labor.

. Drives throughput and performance metrics to exceed customer

expectations.

. Provides excellent employee interaction to promote positive work

environment, implement training and organizational productivity.

. Possess strong customer service skills and reacts effectively to

changing customer needs.

Skills

Import and export Deconsolidation

Warehousing Procurement

Inventory management Microsoft Office Suite

Shipping and receiving ERP and WMS distribution systems.

Work Experience

Operations Manager

GFA Total Logistics Solution, Port Wentworth, GA 2012-2013

. Managed shipping and receiving operations of 280,000 square foot

dedicated storage facility.

. Effectively scheduled daily drayage of over 50 import and

export containers.

. Reorganized warehouse to better maintain inventory control and

increase productivity.

. Reduced the amount of damaged inventory through proper handling and

salvage.

. Managed off-site container yard for automotive parts customer.

. Responsible for vendor management and procurement.

Operations and Office Manager

Schneider Logistics, Port Wentworth, GA 2009-2011

. Directed daily shipping and receiving operations of a 100,000 square

foot multi-client cross dock facility handling up to 50,000 units per

shift.

. Achieved and maintained over 99% shipment accuracy and "A" rating on

customer score cards.

. Directly managed supervisors, leads and customer service

representatives in achieving business objectives.

. Oversaw office associates in preparing shipping and receiving

documents, reports, data entry and customer service.

. Implemented freight handling and reporting procedures for recently won

contract.

. Established production objectives and communicated demand planning

with vendors.

Performance Manager

nGROUP Performance Partners, Port Wentworth, GA 2008-2009

. Implemented training and evaluated associate performance.

. Provided cost reduction through performance and process improvement.

. Client was awarded "De-consolidator of the Year" for exceeding key

performance indicators in customer service levels.

. Instrumental in implementation of a performance based compensation

model increasing productivity and reducing employee turnover.

. Directed value added project management.

Warehouse Supervisor

StaffCo, Savannah, GA 2007-2008

. Managed associates in daily shipping and receiving operations of the

warehouse.

. Responsible for staffing the facility to meet production requirements and

productivity rates.

. Trained and evaluated associate performance.

. Responsible for collecting and maintaining productivity and

deconsolidation records.

. Provided customer service to the client through proper staffing and

deconsolidation of containers to meet objectives.

Education

Bachelors of Business Administration

Logistics and Intermodal Transportation

Georgia Southern University, Statesboro, GA May 2007

Certifications

Customer Service Excellence for Managers

Savannah Technical College

Supervisor / Leadership Fundamentals

Savannah Technical College

Effective Briefing and Presentation Techniques

Savannah Technical College

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