Property Management
Resume:
LeAnn Smith
**********@*****.***
OBJECTIVE: Obtain a challenging leadership position applying creative problem solving and lean
management skills with a growing company to achieve optimum utilization of its resources and maximize
profits.
EXPERIENCE:
WALTON PROPERTY MANAGEMENT
03/2012-09/2013
PROPERTY ADMINISTRATOR
Reviewed lease applications, verification of credit, income and initiated background checks
Ensured lease files were complete, and completion of leases were executed properly
Approved all rental applications and signed new move-in contracts with addendums
Conducted property inspections with local housing authorities, and property owner
Attended scheduled corporate management meetings on quarterly basis
Maintained records on all aspects of management activity on a daily, weekly and monthly basis
Submitted required reports to corporate office monthly
Ensured all properties were in compliance with all Fair Housing laws
Maintained property management schedules, and calendars
Performed all administrative tasks as assigned
Received incoming service maintenance requests, completed work orders and assign to appropriate
personnel
Responsible for input of operational data and expenditures
Maintained contractor/maintenance point of contact (POC) lists
Managed/maintained residential status reports, tracking reports, correspondence files
Developed and maintained positive tenant/landlord relations
Responsible for tenant notification letters, thirty days prior to renewal of lease
Created and advertise for available rentals
STARWOOD RESORTS & HOTELS 12/2011-
03/2012
HOTEL & RESORT SALES
Provided outstanding customer service to a diverse customer base
Created brand awareness and customer loyalty
Monitored daily/weekly sales; analyzed reports to ensure monthly sales were achieved
Modeled and managed effective supervision to drive sales while maintaining exceptional customer
service and standards
Monitored and adjusted sales forecasts to ensure labor is utilized to optimize sales
Ensured the safety of company assets, customers and property in adherence with policies governing the
acceptance of credit cards
Managed visual presentations to create an exciting environment for customers
Participated in learning environments that provided growth and development
Managed multiple priorities with competing deadlines
Experienced in leading operational and driving sales initiatives
ITEX ENTERPRIESE 02/2009-11/2011
SALES COORDINATOR
Managed online marketplace accounts for B2B companies
Provide private membership directory to market your products and services
Assisted in connecting our users in earning ITEX exchanges
Scheduled services to build, upgrade, and support of members
Produced claims, requisitions, application orders
Assigned all facets of projects to staff, placed in operational support capacity
Created tracking systems of documents and other files for monitored processing
Initiated correspondence requiring knowledge of agency or program procedures and policies
Produced written and verbal program information to individuals for all lead services
Developed and maintained confidential and complex files
Coordinated activities with internal and external customers
Entered and retrieved information using database and data processing programs
Maintained confidentiality of sensitive information
Provided network of professionals to maximize the value of ITEX Memberships
CH2Mhill/FEMA 08/2008-
01/2009
ADMINISTRATIVE ASSISTANT
Prioritized and reviewed coded and source documents for temporary housing units
Scheduled services to build, upgrade, and support needed infrastructure for temporary housing
Produced claims, requisitions, application orders and other documents required by Federal
Emergency Management Agency (FEMA) for placement of temporary/modular housing units
Assigned all facets of projects to staff, placed in operational support capacity
Created tracking systems of documents and other files for monitored processing
Initiated correspondence requiring knowledge of agency or program procedures and policies
Produced both written and verbal program information to individuals outside the organization
Developed and maintained confidential and complex files
Maintained complex filing systems
Interpreted and advise internal, external customers on departmental program regulations
Coordinated activities with internal and external customers
Entered and retrieved information using database and data processing programs
Maintained confidentiality of sensitive information
GENERAL DYNAMICS 05/2006-
07/2008
ADMINISTRATIVE ASSISTANT
Implement all phases of office procedures and established policies
Ensure all new hire packets for CAC card secured network information
Maintain confidential and classified information
Performed variety of administrative and analytical tasks in support of IT BRACO
Prepared, typed and processed after technical editing, correspondence and documentation
Supported project requirements for assigned military installations
Recorded, produced, and distributed all meeting minutes and weekly activity reports
Prepare, maintain tracking system of deliverables, databases, spreadsheets, POC lists
Maintained payroll, policies and procedures for government and contract personnel
Administrative support in special projects as assigned by Team Lead and Operations
Acquired inventory and maintain all office equipment and maintenance contracts
Established goals and deadlines for tracking deliverable suspense dates
Oversight of projects to improve efficiency, meet security standards, in compliance with government
regulations and protocol
Tracked, recorded, produced, BCA Memorandums and associated paperwork for distribution
Maintained database timeline for all BRAC installations to include fast track projects
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