Manager Supervisor

Jonathan Brett Gabel

* ****** ****** ( Hawthorn Woods, IL 60047 ( 847-***-**** (

***********@*****.***

Education

William Rainey Harper College - Palatine, IL

Associate's Degree in Fine Arts and Sciences

Northern Illinois University - Dekalb, IL

Bachelor's Degree in the Science of Economics

Experience

Internship

Walt Disney World, (2/20/2012 - 8/10/2012)

Lake Buena Vista, FL

Immediate Supervisor - Matthew Wooten

Phone Number - 352-***-****

. Intern - I was given the opportunity to be a part of the greatest

company in the world. It is one of the most competitive internships on

this little planet and I was awarded the position to be part of it.

Each and every day I was in charge of (not limited to) managing guest

services, managing guest safety, and making sure each and every guest

had the most "magical" experience! I worked in:

o The Grand Floridian

o The Fort Wilderness Lodge

o The Beach Club Resort

o The Polynesian Resort

o The Animal Kingdom Lodge

o The Contemporary Resort

o And more!

Needless to say, I have worked in some of the greatest resorts and

lodges in the world. I became part of the cornerstone of their daily

business routines, guest interaction philosophy, and much, much more.

I say, "guest interaction philosophy" because the way we were trained

to interact with guests goes well beyond the possible realm of

training from other businesses. It taught me proper etiquette and

proper manners. That sounds simple but when there are people from

around the world, it becomes much more in depth. For instance, one of

the first, most simple things we were taught was the "Disney point".

People from different countries find single-finger pointing very

offensive; Disney employees will always use full hands or multiple

fingers when pointing out directions or pointing out attractions. I'd

be writing for weeks and you'd be reading for weeks if I wrote down

everything I learned while there. I can't stress my next point enough!

Accepting the invitation to the Disney Internship has been one of my

best decisions and one of my most proud accomplishments. It was an

unbelievable experience! It was rated the 11th greatest internship in

the world. I understand why too! I learned more about the business

world, public relations, and guest service in those 6 months than I

have in my entire life. I successfully completed the Disney

Professional Internship in August of 2012.

Professional Experience

Clarke, Inc. Roselle, IL, (04/2013-Present)

Immediate Supervisor - Jennifer Dopke

Phone Number - 630-***-****

. Environmental Preservation and Conservation - Clarke, Inc. is one of

the most amazing companies I have ever worked for. They organize mass

efforts to help preserve the beautiful things in nature. Every single

year, thousands upon thousands of Clarke employees combine their

efforts to help preserve the environment. Clarke has done so well with

their conservation efforts that they have single-handedly eliminated a

deadly disease from large regions of Africa. My job at Clarke focused

on (but was not limited to) the Environmental Conservation of the

entire northeast region of Illinois. Typical days of work there

involved the identification of everything from invasive plant species

to mosquito and insect larvae. The best part of the job was the

interaction with mother earth. I witnessed so many beautiful sunrises,

deep/lush forests, very friendly animals, etc etc. The experiences

were truly one of a kind. Sure there were difficult, hard, hot days of

work but I couldn't help but enjoy almost every moment out there in

the Northeast Illinois Nature Preserves. What a great summer! Only a

seasonal position and now I look forward to the move back to Colorado!

Pool Watch Inc. Elgin, IL, (03/2010-09/2011)

Immediate Supervisor - President of the Company - Pat Berk

Phone Number - 847-***-****

. Company Manager - I was given the opportunity to manage part of a

great company. Pool Watch Inc. provided service to lakes, public

pools, private pools, etc. It provided absolute safety with the

assistance from qualified and certified lifeguards. Pool Watch gave me

the power to hire lifeguards for each pool and lake I was in charge of

managing. After I found said quality lifeguards, I was given the power

to create the work schedules for myself and for the other lifeguards.

I was also in charge of the boat cruises on the lakes, the handling of

all guest complaints/concerns and I was in charge of handling action

towards employee misbehavior. I successfully managed part of this

great company for about a year and half. If not for the invitation to

a life-changing internship, I might have been with Pool Watch Inc for

a much longer time.

Hospitality Experience

Red Robin, (11/2012-04/2013)

Immediate Supervisor - Restaurant Manager - Dave

Phone Number - 847-***-****

Server - I was in charge of successfully delivering delicious food and

beverages to each and every guest in my specific section of the restaurant.

Serving for Red Robin helped me immensely with my people-skills. That is

what I appreciated most about the opportunity to work there. It isn't the

money I make that I cared most about. I loved being an absolutely perfect

server knowing that my guests went home entirely satisfied. I've told my

boss that I would rather have 3 small tables and be a perfect server than

have four large tables just so I can make more money. It's all about

knowing your limits and the amount of work you can do while still being

nearly perfect in your performance. I received a great opportunity with

Clarke Inc and decided to hang up my apron and give my days as a server a

rest.

TGIF's (Friday's), (01/2007-09/2007)

Immediate Supervisor - Restaurant Manager - Janet

Phone Number - 847-***-****

Server - I was in charge of successfully delivering delicious food and

beverages to each and every guest in my specific section of the restaurant.

Serving for TGIF's has been and still is one of the best opportunities I

was given. It was great money, great social opportunity and simply a fun

place to work at. If I had not gone away to college, I would have worked

there longer.

Hobbies

Guitar player, song writer and singer!

Skateboarding, snowboarding, and surfing!

Traveling and exploring more parts of the United States - Colorado, Utah,

Montana, Idaho, Wyoming, North Dakota, South Dakota, Minnesota, Wisconsin,

Illinois, Indiana, Ohio, North Carolina, South Carolina, Kentucky,

Tennessee, Georgia, Alabama, Florida, Kansas, Nebraska, and Arkansas are

all part of the states I have explored.

References

Matt Wooten - 352-***-****

o Relationship - Previous Supervisor

Ryan Suarez - 847-***-****

o Relationship - I have done side jobs for him and his father in

their warehouse business.

Previous Managers: Ask for Colleen, Heather, and Cindy - 407-***-****

o Relationship - They were the head managers of the lifeguards at

Typhoon Lagoon. You could ask any of them about me and I am sure

they would be happy to offer their outlook on me. I can't

imagine them having anything but great things to say.

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