Regional Service Manager

PRAKASH BABU. P.N.S.

Mobile: +91-984**-***** / e-mail: *********@*****.**.**[pic]

Aspiring to be in Customer Support Services in the Automobile sector and

Industrial Business Development of Lubricants of an organisation of repute

preferably.

Professional Summary

< A proficient Automobile Engineer from B.Tech. Anna University with nearly

24 years of experience in Sales, after market, after sales service,

Technical Support Services for Automobile sector and industrial products

sector.

< 13 years of Sales, after sales service and Customer Support services of

Automobile sector.

< 11 years of Sales and Customer support services in the world 5th largest

lubricant organisation Chevron Lubricants India Pvt Ltd.

< A keen strategist with expertise in managing entire operations with key

focus on top line & bottom line profitability by ensuring optimal

utilization of resources.

< Attained proficiency in developing new markets, establishing channel

networks & achieving the targeted process goals. Demonstrated abilities

in escalating business volumes.

< Exceptional communication & presentation skills with proven analytical &

client servicing abilities.

Major Area of Expertise

Business Generation

< Implementing competitive selling programs/strategies

< Developing marketing & Sales strategies.

Channel Management

< Identifying distributor's partners.

Major Account Management / CRM

< Developing relationships with key decision-makers.

< Managing activities for smooth execution and technical service support

Support Services / Coordination

< Directing the team in ensuring customer satisfaction by maintaining

excellent Turn around Time (TAT) for delivery & service quality norms.

Team Management

< Creating and sustaining a dynamic environment that fosters development

opportunities.

Career Path

1. Advanced Construction Tech. P Ltd, Chennai (Volvo Construction

Equipments)

Area Service Manager

from 09.06.2012 to 06.08.2013

Selected Achievements:

< Achieving business plan Service and Parts target.

< Warranty Policy, DSOMG Procedures & Care Track System of Volvo

Construction Equipments.

2. Sundaram Motors, Chennai (TVS & Sons Ltd Group, Madurai)

Key Accounts Manager

from 08.02.2010 to 07.06.2012

Selected Achievements:

< Achieved business plan sales/purchase target with controlled inventory.

< Handling more than 18 Automotive Spare Suppliers to improve retail market

business

3. Chevron Lubricants India Pvt Ltd, Chennai

Regional Sales Manager - Industrial(South)

16.02.2009 - 31.10.2009

Territory Accounts Manager - Industrial

01.11.2006 - 15.02.2009

Key Accounts Manager - Industrial

15.07.1998 - 31.10.2006

Selected Achievements:

< Achieved business plan target for the year 2009, 2008, 2007 & 2006.

< Exceeded Business Plan Target for the financial Year 2005, 2004 & 2003.

4. V.S.T. Service Station P. Ltd, Chennai(Mahindra Jeeps)

Asst. Works Manager

from 10.02.1997 to 22.04.1998

Selected Achievements:

< Growth in total turnover from Rs. 1.75 lacs to Rs.3 lacs per month.

< Been pivotal in building a good relationship between staffs and the

management.

5. Susee Motors, Vellore(Eicher LCVs)

Works Manager

from 01.12.1994 to 31.01.1997

Selected Achievements:

< Achieved the spare parts sales turnover from 1.75lacks to 33 lacks in a

year.

< Awarded Best New Service Outlets from Eicher Motors.

6. Gujarat Narmada Auto Ltd, Chennai(Scooters)

Jr. Marketing Executive

from 20.02.1989 to 15.11.1994

Selected Achievements:

< Developed more Retail/Service outlets of Two Wheeler.

< Achieved business plan target.

Training Attended

< ISO internal audit training program - conducted by TUV auditors - ISO

Internal Auditor

IT Skills

< MS - Office, Presentation skills, Fortran and Basic.

Education

1988 B. Tech. Automobile Engineering M.I.T., Anna University, Chennai

1985 B.Sc. Physics, Madurai Kamaraj University, Madurai

Personal Details

Date of Birth 01st June 1965

Address No.19, Muthu Nagar, Near Sundar

Thirumanamandapam,

Poonamallee, Chennai 600 056

Language Known English, Hindi, Sourashtra, Tamil

Pass Port No G 8986212 (Date of Expiry -

22.06.2018)

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