Kathy Wallace
Cell: 719-***-****
********@*******.***
*****.*******.*****@********.***
www.linkedin.com/pub/kathy-wallace/3a/9a8/941/
Summary
Over fifteen years experience in management and seven in human resources,
as well as a Master's Degree and two Bachelor's Degrees, have provided
extensive skills, knowledge and abilities in leadership, human capital,
organizational excellence, employee development, and the capability to
learn new software amazingly fast
Highlights
* Strong recruitment skills: cold-calls, job fairs, mass emails *
Efficient hiring to meet marketing efforts
* Employee handbook and policy development
* Benefits administrator - PTO, LOA's, Medical
* Effective employee relations
* Payroll experience - ADP
* Successful communication of policies/procedures
* Employment law knowledge: ADA, FLSA, EEO,
* Over twenty years in training: Excellent organization
ACA, COBRA, HIPAA, JCAHO
development knowledge * Extensive Profit/Loss
experience: Budgeting
Accomplishments
Management:
. Reduced turnover to almost 0% through effective leaderships skills:
Promoted 15 employees in five years
. Increased profits each year through cost reduction measures
. Successfully operated a $20M store for two months while Manager on LOA
. Effectively recruited and trained holiday staff for $20M store,
doubling the number of employees
. Promoted several times within each retail company
Human Resources:
. Detailed personnel file audits for all health care companies, leading
to positive state surveys for the HR department
. Successful recruitment of clinical and non-clinical staff, resulting
in the elimination of agency employees
. Successful on-boarding of approximately sixty new staff during a two-
month period, meeting the needs of the marketing efforts
. Efficiently managed all benefit plans and Open Enrollments - including
entering all changes, additions or deletions - leading to increased
participation in both medical and 401K plans
. Effectively supported the performance management systems of all
companies, ensuring that evaluations were timely, fair and accurate
. Developed job descriptions, performance evaluations, orientation and
new hire paperwork for home care agency
Experience
Human Resources Consultant
. Rocky Mountain Franchise Owner's Association
August 2013
Recently hired by RMFOA to present information on Immigration
Compliance, Record Retention, State
New Hire Reporting, Wage/Hour Compliance, and How to Avoid
Unemployment
. D.C. Wallace d.b.a. 7-Eleven
January
2009 - Present
Completed personnel file audit; implemented Colorado Affirmation;
developed Vacation Policy
Human Resources Generalist
May 2009 - September 2011
Aspire Home Care
After being promoted twice from the Staffing Department, took over the
Generalist position after it had been vacant for three months. Before the
branch closed, accomplished the following:
. Organized the department and filing, which had not been done in over
eighteen months: developed efficient filing system that met all
company, state and JCAHO regulations
. Provided an atmosphere of trust and honesty during a difficult merger;
the branch had seven Administrators in just two years
. Successfully represented the company during all unemployment claims,
reducing the UI rate for the company
. Effectively updated all employees on policy, benefit, and compensation
changes, resulting in more standardized wages and better informed
staff
Tutor
February 2009 - May 2009
Cherry Creek School, I-Team Ranch
Temporary position working with a junior for the spring semester tutoring
him in English and Math: Student graduated May 2010
Human Resources Generalist
December 2007 -
February 2009
Glen Ayr Health Center
Responsible for all Generalist duties for a long-term care center, and
achieved the following before leaving the company:
. Supervised Safety Committee; conducting monthly meetings and evaluations,
leading to fewer workman's
compensation claims
. Attended several training sessions through Mountain States Employer's
Council, increasing knowledge in several areas, especially workplace
investigations
. Performed an in-depth I-9 audit which revealed that some employees had
used false documents
Human Resources Coordinator
December 2006 - September
2007
Active Living Home Care
The first HR job in fifteen years led to the development of the company in
several key areas. Promoted from HR Clerk (hourly) to the Coordinator
position (salary), was instrumental in the following before the job was
eliminated:
. Developed several employee policies, and made updates to the Employee
Handbook as necessary
. Created a more effective orientation and new hire paperwork, leading
to better trained employees
. Accomplished first I-9 audit, including the implementation of the
Colorado Affirmation
. Worked closely with Mountain States Employer's Council on workman's
compensation and unemployment
Store Manager/Assistant Manager
September 1997 - October
2006
Barnes &Noble, Inc.
After four years as an Assistant Manager in increasingly higher volume
stores, promoted to Manager of $6M B&N store. Reached the ensuing before
leaving to re-pursue HR Career:
. Extensive management experience, but also continued many HR functions
such as recruitment, orientation, file management, benefit and
compensation administration, and performance management.
. Received a 4/5 on last review, and earned quarterly bonus regularly
Field Consultant/Store Manager/HR Clerk/Store Clerk
July 1983 - October 1997
7-Eleven
Starting in high school and working through college as a Store Clerk, was
promoted to HR Clerk June 1989 through August 1992, and was then promoted
to Field Consultant Trainee. Reached the subsequent goals in HR:
. Established benefit presentation for orientation, doubling
participation in the medical and 401K plans
. Initiated improvements in the Targeted Jobs Tax Credit, which
increased the tax credit for the company by 60%
. Effectively operated two markets (1000 employees) while training the
new HR Clerk
. Developed manual for operation managers to help with employee data
retrieval on HRIS system
. Earned 5/5 on last three evaluations
Education
Master's Degree in Organizational Leadership
Graduation May
2013
Emphasis in HR: GPA 3.98, graduated with Honors, Certificate in Strategic
HR Integration 8/2012
Bachelor's Degree in Management
Graduation May 1996
Emphasis in HR, GPA 3.75, National Dean's List ('93-'94) and Colorado
Scholar Scholarship ('95)
Bachelor's Degree in Psychology
Graduation December 1988
Included Internship at the City of Ft. Collins - salary surveys and
organized Senior Shopping Spree
Additional Training
SHRM: EEO and Diversity MSEC: Workplace Investigations CHCA: Safety
Implications and Immigration Compliance Mather's Life Ways: Disaster
Preparedness (P.R.E.P.A.R.E.)
Volunteer Work
Monument Library (CSPD)
March
2013 - Current
Military Veteran's Employment Expo (MVEE)
May 2013
Cherry Creek School District I-Team Estate
September 2001
Additional Skills
Intermediate to advanced skills MS applications, Windows 8.0; Type 50 wpm;
10-key; Office equipment; ADP payroll
Interests
Volleyball (same recreational league for 22 years);
Camping/Fishing/Boating; Yoga; Reading; Learning