Administrative Assistant Manager
Resume:
Stephy Joelle Kingwaya
Ottawa, Ontario
K1V 9V1
**************@*****.**
Education
Bachelor of Commerce, with an option in Finance
Sep 2008 - June 2013
University of Ottawa, Ottawa, Ontario
Summary of Qualification
. A highly organized and detail oriented Administrative Assistant with
up to 4 years' experience providing through and skillful
administrative support to the management team
. Approachable and capable of developing very good customer relations
through using good professional customer service skills
. Ability to work on multiples tasks simultaneously
. Excellent organization skills and able to prioritize workloads
. Flexible in changing priorities on a moment's notice and easily
adapted person
. A great team player and highly efficient to work under pressure
. Capable of working on own projects and taking responsibility for
workload
. Ability to work in a complex challenging and sensitive environment
. Organizes work effectively to meet deadlines and set priorities
. Dealing with difficult situations and making good and solid decisions
. Acts with a high level of tact, discretion, diplomacy and
confidentiality
. Knowledge of purchasing principles and practices
. Flexible and willing to work extra hours when required
. A quick learner who is eager to learn new tasks and responsibilities
. Superior knowledge of Windows, Excel, PowerPoint and Word from 2003 to
now
. Functional knowledge of SAP and eProcurement
. Good marketing capabilities, familiar with sales and publicity
techniques
. Able to work in a fast-paced environment
Professional Skills
Communications Skills
. Good written and oral communication skills in both official language
(French and English)
. Experience giving motivated oral presentation through several
university courses
. Write reports, memos and letters in many courses
. Straightforward and concise
Leadership Skills
. Interpersonal Skills
. Strong negotiating skills
. Able to lead a team to success
Analytical and research Skills
. Able to analyze business cases, providing solutions to particular
problems
. Analyses data and use results to create reports and recommendations
. Able to analyze problems and only consider the aspects which need to
be enhanced, determined or solved with perseverance and precision
Work Experience
Femme de Carri re, Nepean, Ontario Dec
2012 - present
. Process sales and balanced cash register
. Assisting the manager with daily or weekly business planning
. Assisting the manager with completion of administrations duties
. Welcoming customers and help them found what they are looking for
. Happily provide customers with assistance in making decisions and
recommended the best solution in a professional way
. Ensure customer's satisfaction
. Dealing with customers complains in person or on the phone
. Make sure they concerns are resolved promptly
. Responsible for restocking and pricing new merchandise
. Store sales goals
. Performed the end of day cash balancing
Program Assistant
Aug 2012- Oct 2012
Canada Council for the Arts (Audience and market development)
. Provides a full range of administrative services
. Coordinates logistics for meetings, events and activities
. Organizes and maintains peer assessment related material and files
. Coordinates and monitors the administrative process for the external
written assessments
. Enters administrative and financial information into appropriate
databases and records system
. Co-ordinate the diverse components of the project by quality project
planning, execution and change control to achieve required balance of
time, cost and quality
. Performs general and specific research for special projects related to
responsibilities for financial information
. Prepares spreadsheets that capture the work unit's program budget
information, processes payments and monitors expenses
. Provides financial information, services and recommendations to the
staff of the work unit
. Prepares documents and draft correspondence using existing or new
templates
. Employed quality leadership to achieve quality teamwork
Administrative clerk April 2011-
Aug 2011 University of Ottawa (Materials Management Services), Ottawa,
Ontario
. Prepares statistical reports using appropriate mathematical,
statistical and financial functions in electronics spreadsheets,
. Prepares statistical reports and graphs using Excel
. Prepares correspondence and proofreads/edits documentation
. Prepared of Procurement Plans
. Maintains an up-to-date document filing system
. Prepares requests for quotations
. Developments of contracts
. Maintains the filing system for contracts and insurance files
. Updates the database on contracts, suppliers, insurance
certificates,ect.
. Welcoming visitors and refers them to the required officers
. Answers phone calls, provides information, redirects calls and take
message if needed
. Sorts and distribute mail to office staff
. Tracking and issuing of material
. Conducts Internet-based research
. Sends purchase orders to suppliers and decentralized buyers
. Performs other duties assigned by my supervisor
. Write bilingual administrative report
Project Coordinator Jan 2011-
April 2011
University of Ottawa (Materials Management Services under the Purchasing
and Travel Cards Programs), Ottawa, Ontario
. Maintains and updates the monthly statistics of the card usage
. Maintains and updates the database of the card usage
. Analyse and monitors the suspense account
. Assists the programs administrator at all levels to ensure the smooth
daily operations
. Conducts requests for verification of documents
. Helps organize and maintain filing system
. Checks and ensures follow-up of generic email
. Welcoming visitors and refers them to the required officers
. Answers phone calls, provides information an redirects calls
. Sorts and distributes mail
. Prepares files for training session
. Receives and checks in monthly system
Administrative Assistant
Sept 2010 - Jan 2011
Environment Canada, Gatineau, Quebec
Administrative Duties
. Provide administrative support to the Director General and staff
members
. Provide calendar management support for the Director General
. Coordinate logistics for meetings and videoconferences
. Prepare meeting materials, agendas, and presentations
. Organize travel arrangements using Travel Expert System (TES)
. Arrange for new employees' User accounts and ID/Security pass
. Type and proofread correspondence, reports, forms and other documents
. Screen Director General's emails based on urgency, action item, or
follow up
. Ensure the operation of office equipment (photocopiers, printers, and
faxes)
Financial Duties
. Prepare requisitions regarding the procurement of Goods and Services
. Prepare forms and invoices
. Coordinate and complete multiple projects by conducting research and
analysis
Editing and Data Processing Clerk
Jan 2010 - Aug 2010
Statistics Canada (Industrial Organization and Finance), Ottawa, Ontario
. Editing document to determinate the admissibility of data and
performing quality control functions
. Entering data from the Schedule II-Ownership survey collected under
the Corporation Returns Act
. Editing questionnaire and coding questionnaire
. Answering phone calls and emails from respondents
. Contacting respondent to collect statistical information on business
surveys
. Verifying documents to ensure accuracy and completeness of information
and transcribing this information into a statistical production system
. Updating client's data and information into a statistical production
system
. Dealing professionally with strict confidentiality information
Acquisitions and Contracts Officer
Dec 2008 - Dec 2009
Canadian Linen, Ottawa, Ontario
. Prepared, evaluated, and negotiated contract documents for goods and
services
. Provided a range of contracting services such as preparing or
reviewing requests for proposals, developing evaluation criteria and
participating in contractor selection/bid evaluation processes
. Participated on teams to develop or review contracting practices or
procedures
. Worked with an Automated System Administration and Hot Line Services
. Contracted Services and provided client service
. Ensured all the appropriate supplies are kept in stock
. Took orders from staff and get approval from General Manager
References available upon request
Contact this candidate