Customer Service High School

Kevin Gerber

Professional Profile Determined, dedicated, and highly motivated, young professional with a B.A. in

Advertising and Public Relations from Point Park University.

Able to give and embrace constructive criticism while working towards common

goals individually or as part as of group.

Effective listener and communicator, diligent and willing and able to learn quickly.

Detail and result-oriented and organized, able to produce quality work and meet

deadlines.

Skills and Abilities

Windows and Mac OS Literate, Adobe Professional Suite, Microsoft Office Suite,

Basic HTML, Primary and Secondary Market Research, Copywriting, Social Media,

Typography, Mobile Innovations

Education

Point Park University

Bachelors of Arts in Advertising and Public Relations, Graduated August 2013

Academic Honors:

Dean’s List - Runner-up Participant in Point Park University’s Marketing

Competition, Spring Semester 2010

Relevant Courses:

Integrated marketing Communications, Advertising Copy Writing and

Layout, Integrated Market Research, Computer-mediated Publication,

Desktop Publishing, Social Media, Typography

Shaler Area High School

Diploma, Graduated 2006

Internships

Golden & Grace

Social Media/ Brand Management Intern – 05/13 to 09/13

Duties and Responsibilities:

Conduct and consolidate market research on industry and target markets .

Build and develop brand identity throughout project.

Copyright company profile, line descriptions, boilerplate, etc.

Acquire and maintain universal online and social media presence.

Point Park University Athletics

Athletic Communications Intern – 08/12 to 12/12

Duties and Responsibilities

Create visuals for print and web to create awareness of Point Pa rk

athletics teams, events, and resources.

Develop, create copy for, and maintain social media profiles for athletic

department and public figures.

Work Experience

Nordstrom

Loss Prevention Agent – 06/13 to Current

Duties and Responsibilities:

Act as a service ambassador for the Nordstrom brand.

Assist in preventing loss to the company through internal and external

investigations.

Provide general security to the store and respond to emergency

situations.

Salon Shoes Salesperson – 10/12 to 06/13

Duties and Responsibilities:

Build lasting relationships with customers.

Give confident feedback regarding on-trend looks and luxurious show

styles from today’s foremost designer collections.

Target

Electronics Team Trainer – 03/07 to 10/12

Duties and Responsibilities:

Train new team members on procedures, responsibilities, customer service,

etc.

Assist guests by providing a fast, fun, and friendly shopping experience.

Handle logistical operations of inventory throughout the store.

Collaborate with multiple teams of employees to complete assignments and

meet deadlines.

Contact Information Phone: 412-***-****

Email: ***********.**@*****.***

Contact this candidate