Corporate& Information strategy and alignment, Team Leadership, Budget
Resume:
MATTHEW KLYMAN
Newtown PA, *8940
**********@*****.***
SUMMARY OF EXPERIENCE
Senior level executive with a 25 year proven track record in key positions in Restaurant, Distribution, Financial Services,
and Retail Organizations with growing responsibilities, leading to a “C” level management situation. Proven experience in
executive leadership, team development, strategic analysis and planning, and Supply Chain Optimization. Full
responsibility for the identification and development of supply chain, strategic systems, financial and operating systems.
Successful development in a variety of Supply Chain projects leading to improvements in inventory turn and gross margin
performance. Identification and installation of HRIS alternatives. Store systems developed and installed reducing labor by
30-40% while supporting expanded service to customers and increased sales. Customer Relationship systems improved
satisfaction and loyalty while producing a $4 million revenue stream. Leadership in online retail resulted in a $7 million
division in one year. Led and supported both acquisition and divestiture activities. Creation of customer feedback systems
and frequency programs.
PROFESSIONAL EXPERIENCE
OptiRight 2009-Present
Provide strategic consulting services in areas of planning, business process engineering, organizational
restructuring, supply chain and information technology to clients in retail, distribution and food services
President/Principal Consultant
• Process reengineering saved 4 hours per week for site general managers
• Led requirements & implemented a SaaS system for labor scheduling, inventory, ordering and food
production - $2.5 million savings realized
• Provided a strategy for integrating social media, search, and email to improve sales
• Developed buying and planning systems and reporting for a small wholesale/retail client
• Created business plan and integrated strategy for a restaurant start-up
Dollar Financial Group 2008-2009
Created global technology team to develop and deploy consumer loan, collections, POS and Business
Intelligence Systems. Reorganized team, created global project management and improved business-
technology alignment.
Senior Vice President/CIO
Reporting to the COO of this publically held $600 million financial services company, reorganized global
teams, built global life cycle approach and led the development of several reusable applications saving
multiple development projects.
• Launched multi-channel loan business for Canadian affiliates using SOA architecture and off-shore
capabilities
• Developed a global data warehouse using MS/SQL Server for risk management and integrating
consumer data with other marketing databases
• Created governance strategy to support both regional and global planning aligning IT and corporate
strategy
• Instituted a formal project management office to create project standards and develop ROI driven
decisions for a $10 million profit center
• Created global standards for security, key systems, life cycle management, testing and performance
monitoring
Pro-Build Holdings, Inc 2004-2008
Lead technology activities including strategy development, internet deployment, organization, acquisition
planning & integration for this $5 billion privately held (owned by Fidelity Investments) distributor of
building materials.
Vice President – Information Systems
Reporting to the CEO, developed system strategy and reorganized to support the quadrupling of the business
through acquisition.
Page 2 MATTHEW KLYMAN
Pro-Build Holdings, Inc. – Continued
• Developed formal systems development processes, improved security, initiated training and change
management programs
• Developed and launched first integrated multichannel web strategy to support retail initiatives
• Installed EDI and standard cost systems to better manage cash flow and increase efficiency
• Reduced communications expenses by $500,000.
• Selected and managed key system vendors for Supply Chain and accounting packages
• Developed and managed Technology Integration plan for the $7 billion parent company including
organizational and process transformation efforts
• Led ERP requirements and selection team
Footstar 1999-2004
$2.4 Billion footwear retailer/wholesaler. Publicly traded and organized into multiple divisions .
Vice President – CIO
Full responsibility for developing information strategy, systems, infrastructure, security, and data integrity.
Supported and enhanced two integrated ERP solutions, JDA, Oracle and Lawson.
• Developed and implemented multichannel consumer direct strategy including ecommerce and catalogue
business ventures improving customer experience and supporting an additional $7 million in sales
without increasing inventory. Also implemented a business intelligence solution for the division utilizing
Cognos
• Managed a staff of 165 associates and 25 consultants and a budget of over $40 million in expense and
$15 million in capital.
• Identified and developed critical supply chain applications via Oracle that significantly improved
inventory turnover by 10% and customer service levels by 7%.
• Deployed multiple systems using Oracle 9i and 10g technologies
• Developed corporate remediation plan for Sarbanes Oxley compliance.
• Upgraded Lawson Financials, HRIS, A/P, A/R. Led financial calendar change project
• Identified opportunities to reduce software and telecom expenses saving the company in excess of $4
million in operating expense.
• Planned and managed full business integration for a $250 million acquisition
Vice President – Planning & Distribution – Process Improvement
Reporting to Divisional President, led merchandise and product planning and allocation for a $700 million
division.
• Managed a staff of 25 Directors, product managers and allocators, completed assignments in marketing
that impact advertising strategies, resulting in a $7.5-$10 million benefit, led a best practices team to
improve planning and promotional execution valued at $3 million, and developed corporate-wide
Customer Relationship Management strategy as well as corporate marketing initiatives.
• Led Store Process Improvement projects in two divisions that improved sales by 2-3% while reducing
payroll expenses by 3%.
• Developed a Markdown Optimization application that reduced product ageing by 5-7% and improved
margin performance by 5%.
• Developed store level planning for all key products and improved both turnover and margin.
David’s Bridal. 1994 – 1999
This division of May Company operates over 220 bridal stores and is the largest retailer of bridal dresses in the United
States.
VP Strategic Planning & Analysis
Working for the CFO, led the planning and technology of this rapidly growing retail business (grew from
$25-250 million). Executive Team member that allowed the ready to wear bridal concept to grow from 14-
100 stores and assisted in the IPO efforts.
Page 3 MATTHEW KLYMAN
David’s Bridal - Continued
• Developed and directed the strategic planning and analysis function as well as merchandise planning for
this $250 million retailer including a staff of 4 planners.
• Led the team of analysts and product managers. Created & managed sales, profit, and assortment plans
exceeding $700 million.
• Responsibilities included customer research, market analysis, competitive analysis, product profitability
analysis, and new product development.
• Team leader for the creation, development and utilization of the company’s Customer database.
• Developed and managed key market research projects including media impact studies and store location
research.
• Developed the Company’s corporate priorities and created and edited corporate planning documents for
the Board of Directors.
CIO
Provided the Company the systems and infrastructure to grow from a 14 store $20 million to a 100 store
$250 million organization.
• Created and managed the Information Systems organization including selection and implementation of
new ERP system (NSB/STS Systems)
• Selected the web site and hosting facility; selected and installed the retail package.
• Managed out-source facilities.
• Designed and developed the planning, price management and reporting systems.
• Designed and implemented the Customer Relationship Management system and customer analysis system
• Designed all corporate databases and data warehouse capabilities as well as designing the merchandise
reporting systems.
QVC NETWORK 1993 – 1994
This division of Liberty Media is the nation’s largest electronic retailer and media provider selling a wide variety of
products via TV, the web and catalogs
Director of Market Research and Analysis
Supervising a staff of three senior analysts, had full responsibility for the research and analytical programs of
this $1.25 billion electronic marketing and retail organization.
• Major responsibilities included analysis of viewer patterns and behaviors, development of market testing
programs to impact promotion, pricing and on air performance, and analysis of customer segments,
attitudes, preferences, and needs.
• Developed and tested programs to attract new customers and measure the value of these customers.
• Developed retention and frequency programs.
RHG 1992 – 1993
This privately held company operated over 225 women’s apparel stores in the Midwest and South under the names NINA
B and HURRAH.
Director of Planning and Allocation
Reporting to Company President, complete responsibility for the development of all merchandise and
product plans, inventory plans, merchandise control, and allocation of items to stores for this $150 million
245 store privately held chain.
• Developed complete planning systems for OTB, sales, inventory and margin using PC’s and AS/400’s.
• Developed store ranking based allocations system.
• Created assortment and location planning modules to improve merchandise performance.
Page 4 MATTHEW KLYMAN
CHARMING SHOPPES 1986 – 1992
The company is a leading specialty apparel retailer operating over 2,200 stores primarily focused on plus-
size women’s apparel through three distinct brands: Lane Bryant, Fashion Bug and Catherines Plus Sizes.
Director - Merchandise Strategy
Reporting directly to the company's president, fully responsible for the identification and development of
requirements for all information systems. Supported the growth from a 600-1000 store women’s apparel
chain of $1.3 billion.
• Created a computer simulation of the distribution facility supporting improved productivity by 10%.
• Developed methods for measuring impact of opening stores in close proximity.
• Served as corporate manager of market and credit research activities. Major accomplishments included
development of an integrated customer information system using private label credit history, and
completion of a marketing strategy with outside consultants.
• Created the company’s merchandise testing strategy and developed all tracking, reporting and
forecasting systems.
Director Merchandise Systems
Full responsibility for the development and maintenance of all merchandise-related systems including
planning systems, sales and inventory systems, POS systems.
• Supervised 12 programmers and 6 consultants.
• Responsible for the development and implementation of price management and pricing by region
systems.
• Created several key sales and trend reporting systems, including sales and inventory by size systems
and replenishment systems.
Information Center Manager
• Developed corporate strategy for all end user computing including hardware, software, data, and network
requirements.
• Created an Executive Information System to analyze sales and inventory performance.
• Created a lease management and abstract system.
• Supervised 5 information center analysts.
EARLIER CAREER
City of Philadelphia - Senior Information Center Analyst
Programs for Exceptional People – Vice President of Finance and Services
Goodwill Industries of Philadelphia – Vice President of Human Services
EDUCATION
MBA - Drexel University, Philadelphia, PA. Major – Operations Management and Research, emphasis -
Computer Simulation, Decision Sciences, Data Base Management
MS - Syracuse University - Syracuse, NY
BA - Temple University – Philadelphia, PA
HONORS AND PRESENTATIONS
Member - Business Honor Society, Drexel University. Phi Beta Kappa.
Phi Beta Kappa Member since 1974
Co author of High Return, Low Risk: Allocating Your Security Resources by 24/7 Books.
Speaker at National Restaurant Association – Back Office Systems
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