Customer Service Mechanical

Aaron McIntosh

Vehicle Inspector - Valera Global

Cambria Heights, NY

***************@*****.*** - 631-***-****

WORK EXPERIENCE

Vehicle Inspector

Valera Global - Long Island, NY - July 2011 to Present

Perform cosmetic inspection of affiliated vehicles.

* Inspect and monitor all vehicle-related documents and equipment.

* Update and monitor all vehicle related data files in various computer programs.

* Assist with handling of all required registration and licensing for all affiliated vehicles with various state and

city agencies.

* Assist chauffeurs with vehicle related problems, mechanical or otherwise.

Service Dispatcher

Dish Network - College Point, NY - September 2008 to September 2009

Handled calls from unsatisfied customers and resolve their concerns and issues.

* Tracked technicians' progress including, obtaining mileage, arrival and departure times, notating accounts

with info on how technicians resolved the issue.

* Communicated with Field Service Managers' to solve issues with technicians and customers.

* Contacted customers about their upcoming appointments and ensuring the information on their work order

is accurate.

Service Dispatcher

AFA Protective Systems Incorporated - Syosset, NY - June 2007 to June 2008

Created and scheduled appointments for clients' installation.

* Routed internal and external technicians

* Assisted clients with troubleshooting system errors.

* Activated and deactivated system during false alarms and testing.

Customer Service/Proofreader

Positive Promotions Incorporated - Hauppauge, NY - January 2004 to January 2007

Proofread and approved imprints and logo artwork.

* Processed checks and invoices and credited accounts.

* Faxed and scanned purchase orders for vendors and various departments within the company.

* Communicated with vendors to ensure work completion and deadlines were met.

EDUCATION

Art/Advertising Design

New York City College of Technology - Brooklyn, NY

2001 to 2003

Film/Animation

Pratt Institute - Brooklyn, NY

1998 to 2000

ADDITIONAL INFORMATION

Qualifications: Proficient in Microsoft Word, Excel, and Outlook. * Adobe Illustrator and Photoshop.

QuarkXpress * Windows XP * Mac and AS/400 systems.

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