Amrit Sharma
RZ **** Palam Ext. Dwarka Sector * New Delhi
*************@*****.***
CUSTOMER SERVICE PROFESSIONAL
More than 18 months successful experience in Holiday voucher selling
Profile
•
and Service.
1. Possess solid computer skills.
2. Excellent working knowledge Microsoft Excel, Microsoft Word.
3. Ability to train, motivates, and supervisescustomer service
employees.
4. A team player, acknowledged as “Total Quality Customer Service
Professional.”
Dec 2012–
Easy Lifestyle Services,New Delhi
Employment
Mar 2013
Customer Service Coordinator
1. Work with 20 sales professionals covering pan India
Customer responsible for more than800 Customers
accounts.
1. Support sales reps in convenience new customer and
upgrading existing service.
2. Quickly and effectively solve customer challenges.
3. Maintain quality control/satisfaction records,
constantly seeking new ways to improve customer
service.
April
Avazon BPO Pvt Ltd, Gurgaon, HR
2012–Dec
2012
Customer Service Executive
1. Worked with 30 Customer service professional in
Holiday voucher Process
2. Also engaged in Customer retention
Plus two from HIMACHAL PREDESH School Education 2012
Education
Board with 63%
Metriculation with 65% Marks.
Place New Delhi