BRIAN ROMAN 908-***-****
Stockton, NJ ***** ******@**********.***
OPERATIONS MANAGER
To lead the operational functions of a client-focused organization in a management role where my drive
determination and desire to succeed, combined with my managerial skills will be of value. Willing to travel.
R ESPONSIBILITIES
• Managed operations, recruiting, management and sales for 12 operating facilities in the Northeast;
consisting of 20+ managers, 20+ office staff, 180+ field employees and 250+ contractors.
• Ran the HR department: accidents, incidents, injuries, investigations, EEOC complaints, payroll, DOT
compliance, shadow files, drug/alcohol testing, insurance certificates/renewals, Workers’
Compensation, unemployment, litigation, hiring of managers, employee and contractual truck drivers.
• Headed operations that provided products to address and solve employers’ needs: Labor Coverage,
Compliance, Risk Management, and Customer Relations.
• Collaborated with an executive committee, assisted in collections and new accounts approvals.
• Main point of contact for brokers and professionals in the legal, medical, and insurance communities.
P ROFESSIONAL E XPERIENCE
Confidential, Flemington, NJ 2009 - Present
Sr. Operations Manager / Compliance and Staffing Industries
Electronic Waveform Laboratories, Inc., Huntington Beach, CA June 2011 –
May 2012
Consultant / Medical Device Industry
Fundamental Labor Strategies, Inc., New Hope, PA 1997 – 2009
V.P. of Operations / Compliance and Staffing Industries
A CCOMPLISHMENTS A CHIEVEMENTS
A ND
• Researched, developed, and implemented a unique technique in overcoming a major obstacle to the
company’s medical device that salvaged 6 accounts and secured future business.
• Saved more than $75,000 in annual overhead expenses by consolidating two offices.
• Produced the method by which launching a new product became possible.
• Lead defense and settlement of a $23,000,000 piece of litigation down to 95% of the original demand.
• Reduced 99% of fraudulent WC claims by perfecting the ordering and tracking of WC reports.
• Implemented audits to ensure the highest level of compliance increasing files accuracy by 10%.
• Developed the sole revenue responsible for the financial success of 3 startup companies.
• Closed the largest repeat customer with orders totaling 3 times the average sale.
• Turned a weekly expense into a $1,000-$2,000 profit by establishing an innovative sales approach.
• Implemented a companywide program for recruitment and retention adding 67 more workers to the
workforce within 5 months thus filling 98.6% of potential orders.
• Developed and trained 2 management teams who continually scored 99% on job assessment tests.
• Created and executed a performance program that increased the number of employees earning perfect
performance rewards from 64% to 84%, and reduced turnover from 54% to 4%.
EDUCATION AND INDUSTRY DEVELOPMENT
Bachelor of Science, KUTZTOWN UNIVERSITY, Kutztown, PA
Entrepreneur Certification Program, RARITAN VALLEY COMMUNITY COLLEGE, BRANCHBURG, NJ
Commercial Driver License (CDL) – Class A license with H, N, T, M endorsements
COMPUTER SKILLS - MS Office, QuickBooks, Sales & Driver Logix, Columbia Software