Customer Service Human Resources
Resume:
Karen S. Tetsworth
Manistee, MI 49660
********@*****.***
Dear Prospective Employer,
This resume is being submitted for your consideration in filling any
position where my qualifications best meet the needs of your organization.
Housing has been procured and I will relocate to the greater Grand Rapids
area once employment is secured.
Assets that I possess are the blend of various types of management
experiences in business, educational and training fields. During my career
I have been active in all aspects of human resource management. Generalist
responsibilities have included developing job descriptions, recruiting,
hiring, orientation, training, career development, grievance resolution,
contract negotiations, compensation and benefit administration, and all
other related responsibilities.
I am a positive professional who enjoys people and challenges. Assets that
I process are the ability to work with groups, coach, encourage and create
solutions to obstacles. I excel with challenges whether working on self-
managed projects or as a team member. Growing up on a farm with my family,
who also operated a small business, instilled many attributes at a young
age. These experiences emphasized teamwork and a strong work ethic to
succeed.
Following is my resume summarizing responsibilities and tasks performed.
This overview is broken down to core descriptions of employment, career
development and accomplishments. I would appreciate the opportunity to
speak with you personally regarding your staffing needs. To set up an
interview, I can be reached by e-mail at ********@*****.*** or by telephone
at 231-***-****. Thank you for your consideration and I look forward to
speaking with you regarding this opportunity.
Sincerely,
Karen S. Tetsworth
Attachment
Karen S. Tetsworth
1405 Cornell Street
Manistee, MI 49660
Home: 231- 735-7420
Cell: 231-***-****
********@*****.***
Summary of Qualifications
Results oriented positive professional, who excels with challenges.
Effectively works in self-managed projects or as a team member.
Possess outstanding communication, analytical and presentation skills.
Innovative with highly creative and intuitive problem solving abilities.
Proven ability to adapt quickly.
Professional Work Experience
HUMAN RESOURCES -
During my tenure I have experience in managing a human resources department
responsible for serving approximately 850 employees located in over 90
locations. Department functions included weekly payroll; developing job
descriptions; writing policies and procedures; recruiting, hiring,
orientation, training, career development, grievance resolution, EEOC
compliance, compensation and benefit administration, training, career
development, performance reviews, evaluation, discipline and all other
related responsibilities. Additional responsibilities have included:
. Trained in ISO procedure writing, editing and implementation.
Assisting in capital projects, EPA/DEQ, OSHA, EEOC and various
corporate, state and federal regulatory projects and audits.
. Administered safety programs from writing of procedures to
implementation, training and state inspections. Received vast training
in many areas to include certification for DOT and Non DOT drug test
administration.
EDUCATION -
Administrator of a Pre-school through 12th grade campus. Responsible for
all aspects of operating a school including: budget, personnel, students,
grant writing, renovations and a 1.25 million dollar fund raising capital
campaign. Teaching high school business courses. Experience substitute
teaching to all levels and diversified subjects.
FINANCIAL CONSULTING -
Marketing services to prospective clients. Conducting seminars regarding
financial issues. Interviewing individuals and business representatives to
create a plan to meet their goals.
Karen S. Tetsworth
1405 Cornell Street
Manistee, MI 49660
Home: 231- 735-7420
Cell: 231-***-****
********@*****.***
MARKETING - PROJECT MANAGEMENT - CUSTOMER SERVICE
Print, audio and video media development, preparation and presentation.
International relations, logistics, negotiations, multi-task functioning,
research, computer implementation and analytical assessments.
Executive account responsibility for the multi-million dollar accounts.
Supervision of the customer service department. Communication with the
customer, sales representatives and production to insure orders to the
customer's specifications.
Employment History
2007-Present Human Resources Director Blarney Castle Oil
Co
2006- 2007 Consultant Independent
2004- 2006 Administrator Manistee Catholic
Central Schools
2001 -2004 Secondary Business Teacher Manistee Public Schools
2000 - 2001 Financial Representative Northwestern Mutual
1996 - 2000 Project/Customer Service Manager Scholle/Custom Packaging
1982 - 1996 Consultant/Independent Contractor Azaz Corporation
1983 - 1994 Human Resources Administrator Martin Marietta Corp.
Education
Masters Degree in Administration Central Michigan
University
Masters coursework in Secondary Education Ferris State University
BA - Management of Human Resources Spring Arbor University
References Upon Request
Contact this candidate