Customer Service Manager

Location:

Posted:

October 14, 2013

Melanie Ayala

Professional Summary

Customer Representative who achieves high level customer satisfaction. Motivated professional

possessing a strong commitment to quality customer service coupled

With superb communication skills. Builds customer loyalty by effectively resolving problems

quickly processing transactions.

Skills

Excellent time management skills

Bilingual

Detail-Oriented

People-Oriented

Cheerful

Positive

Goal-Oriented

Math Aptitude

Microsoft Office proficient

Strong leadership skills

Knowledge of medical terminology

Work History

Account Manager 10/2013-Present

National Enterprise Systems --29125 Solon Road Solon, OH 44139

Data Entry 05/2013-Present

United Consumer Financial Services – 865 Basset Road Westlake, OH 44145

Data Entry

Team Member 12/2012- 04/2013

Burger King -3305 Clark Ave Cleveland, OH 44102

Cashier

Team Member,08/2012-01/2012

Arbys-5160 Ridge Road Brooklyn OH

Cashier

Education

Physical Therapy Assistant, Current

Remington College-26350 Brookpark Rd, North Olmsted, OH 44070

References

Myriam Maldonado: General Manager, Burger King

Ricardo Mojica Sr.: Youth Pastor, Church God is Peace