Customer Service Manager
Resume:
Melanie Ayala
**** **** ****** ********* **** ***09 • Cell: 216-***-****• *****************@*****.***
Professional Summary
Customer Representative who achieves high level customer satisfaction. Motivated professional
possessing a strong commitment to quality customer service coupled
With superb communication skills. Builds customer loyalty by effectively resolving problems
quickly processing transactions.
Skills
Excellent time management skills
Bilingual
Detail-Oriented
People-Oriented
Cheerful
Positive
Goal-Oriented
Math Aptitude
Microsoft Office proficient
Strong leadership skills
Knowledge of medical terminology
Work History
Account Manager 10/2013-Present
National Enterprise Systems --29125 Solon Road Solon, OH 44139
Data Entry 05/2013-Present
United Consumer Financial Services – 865 Basset Road Westlake, OH 44145
Data Entry
Team Member 12/2012- 04/2013
Burger King -3305 Clark Ave Cleveland, OH 44102
Cashier
Team Member,08/2012-01/2012
Arbys-5160 Ridge Road Brooklyn OH
Cashier
Education
Physical Therapy Assistant, Current
Remington College-26350 Brookpark Rd, North Olmsted, OH 44070
References
Myriam Maldonado: General Manager, Burger King
Ricardo Mojica Sr.: Youth Pastor, Church God is Peace
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