Claudia M. Bonilla
*** ****** ****** ( BROOKLYN, NY 11206 ( 973-***-**** (
************@***.***
PROFESSIONAL QUALIFICATIONS
Monitoring, Updating & Reporting Purchasing & Vendor Relations
of Variance reports
Margin Trend Tracking & Analysis Accounts Payable & Accounts
Receivable
Generation of Ad Hoc & Other Office Management &
Strategic Reports Administration
Sales & Financial Reporting Inventory Control & Management
Efficiency & Productivity Research & Reconciliation of
Improvement Rating & Billing Errors
Excellent communication, organizational and project management skills.
PC proficient with Microsoft Excel, Microsoft Word, Microsoft
PowerPoint and QuickBooks Pro.
Advanced application skills with SAP (Business Objects)
PROFESSIONAL EXPERIENCE
Bookkeeper & Office Manager September 2011 to August 2013
Quality Commercial Service, LLC
New York, NY
Part-Time Family Business.
Independently manage customer service, general accounting, financial
reporting, administrative, purchasing, inventory control and staffing
functions for a privately owned
Commercial Kitchen Equipment Service Company
. Administer all bookkeeping functions, in compliance with GAAP
(Generally Accepted Accounting Principles), for this privately owned
business. Analyze and validate purchase orders and invoices, settle
discrepancies with vendors, post and reconcile accounts in
appropriate books of original entry (accounts payable and accounts
receivable). Prepare monthly balance sheets as well profit and loss
and other financial reports/statements.
. Manage all other, diverse aspects of the office, not limited to
customer relations, inventory control, and purchasing.
. Quarterly Sales Tax
. Annual Partnership Returns, issuing of Schedule K-1 to the partners.
Margin Optimization Analyst August 2001 to August 2011
Tata Communications
Matawan, NJ
Highly productive Margin Optimization Analyst proficient in supporting
and improving the corporation's Return on Investment through
meticulous monitoring, evaluation, rectification, recording, and
reporting of margins as well as price changes, including special
pricing/rates negotiated with vendors under terms of contractual
agreements, by the field sales force.
. Attained all performance metrics in serving as an integral member of
a team charged with generation of weekly margin analysis, as defined
by individual sales regions. Simultaneously, monitor network/VOIP
traffic; identify necessity for and facilitate easement of network
congestion, thus elevating infrastructure capacity and promoting a
high level of customer satisfaction.
. Conducted Weekly variance reporting, coordinated weekly meetings
with market managers to discuss variance report and identify problem
destinations.
. In support of statistical MBO goals, create and schedule financial
queries. These queries provide the V.P. of Market development with
accurate, immediately accessible data concerning each region's
performance.
. Identify and resolve discrepancies in margins stemming from
inaccuracies in supplier costs and improper rates billed to customer
accounts. Collaborate closely with the billing unit to assure timely
execution of corrections in upstream data critical to management's
review and decision-making processes.
. Detect errors in monthly sales commission statements; produce
adjustments for the finance team.
. Compile and submit revenue and margin data monthly to the GW tracker
website, which monitors market information, such as the pricing
structures and revenues of competing telecommunications companies.
. Contribute to efforts successful in securing more favorable pricing
from vendors. Accomplished this through creation of reports that
reflect cost-targets necessary to achieve established gross profit
margins, and assurance that these reports are quickly and readily
visible to field sales representatives engaged in vendor negotiations.
. Conduct training of the sales/marketing team, and provide them with
ongoing support and guidance, to ensure proper utilization of the Tata
Data Warehouse system. Applied diplomacy and professionalism in
troubleshooting problem issues and driving accomplishment of common
goals.
. Generate Revenue/Margin Data reports, as requested.
. Resolve the accounting team's inquiries concerning verification of
monthly margin variance.
. Define priorities; schedule work assignments to maximize
productivity and meet non-negotiable deadlines.
Routing/Rating Analyst
. Track, input/update, and report daily price increases and decreases,
in accordance with individual suppliers.
. Audited LCR and Rate management system for accuracy; corrected data
entry errors. Advised the technical group of routing errors and
changes, as needed, to ensure accurate system maintenance.
. Performed research to assist the billing department in resolving
pricing disputes with suppliers.
. Provided suppliers with access to and training in the company's
rating system: an automated tool by which vendors input their pricing
directly into the system.
. Participated in meetings with the IT community. Clarified
departmental needs with respect to the functionality and performance
requirements of new system enhancements to be developed.
. Implemented testing of new enhancements to detect and report
inefficiencies, as well as ensure their correction and subsequent
testing/systems' validation.
Sales Account Manager June 1996 to July 2001
Covista Communications, Inc.
Little Falls, NJ
Fast-paced position with a high-volume sales deck. Scope of
responsibility was diverse and included customer service, order
processing, customer complaint resolution and inventory
planning/control. Promoted various times in six years based on strong
communications, organizational and customer management skills.
. Managed and maintained profit margins for more than fifteen sales
accounts representing considerable revenue.
. Monitored daily reports to identify changes in traffic flow and/or
lost revenues.
. Coordinated the resolution of billing errors through communication
and collaboration with various departments.
. Applied a professional, consultative approach in assessing the needs
and priorities of individual client accounts.
. Assisted in mitigating risk/losses to the corporation by monitoring
customer accounts and advising clients once their credit limits had
been reached.
. Tracked, posted, and applied monthly rate changes for existing
customers.
. Coordinated with the sales department in examining rejected orders
and, whenever possible, supporting their resolution for improved cash
flow.
. Learned all aspects of switch operations to enhance value to the
corporation and improve efficiency of operations.
Sr. Routing Analyst
. Managed the entire rate communication process impacting more than 80
vendors, including review, analysis, correction of, and monthly
changes to internal carrier codes.
. Restructured rate processing procedures, with efforts resulting in
better accuracy and productivity.
. Created the carrier testing procedure which, when implemented,
provided the company with quality routes and increased monthly
revenues.
. Managed the firm's least cost-routing table, with emphasis in
efficiency and system integrity.
. Served as backup support for Rate Management System.
. Performed all responsibilities consistent with the firm's policies
and standards of quality.
EDUCATION
. Bachelor of Arts, Accounting, Queens College, Queens, NY (2008-2012)
. Certificate, QuickBooks for Accountants via Technical Institute of
America, New York, NY (2012)
. Graduate of Clifton High School, Clifton, NJ (1993-1997)
. Seminars in Management, Communications, Management (2006)
VOLUNTEER WORK/INTERSHIPS
Member of Finance Commitee, ABC Metro NY American Baptist Association,
New York
Treasurer, East NY Baptist Church, Brooklyn NY 11208
President of Finance Committee, East NY Baptist Church, Brooklyn NY
11208
Excellent references are available upon request.
.GENERAL LEDGER
.PREPARE JOURNAL ENTRIES
.A/P DUTIES--MATCHING / BATCHING INVOICES
.PREPARE FILES FOR PAYROLL PROCESSING
.RECONCILE BANK STATEMENTS
.PURSUE DEBTS WHEN BILLS ARE OVERDUE
.ACCOUNT RECONCILIATION
.MANAGE COMPANY ASSETS
.MONTHLY AND QUARTERLY SALES, USE SALES AND COMMERCIAL RENT TAX FILING
.ASSIST WITH QUARTER-END CLOSE AND YEAR-END CLOSE
JOB REQUIREMENTS:
.BACHELOR'S DEGREE
.MINIMUM 2 YEARS OF SOLID EXPERIENCE
.ORGANIZED / DETAIL-ORIENTED
.KNOWLEDGE OF ACCOUNTING PRINCIPLES
.EXPERIENCE USING QUICKBOOKS, ORACLE, OR SIMILAR ACCOUNTING SYSTEMS.