Customer Service Administrative Assistant

DEBORAH P. ANDERSON “Debbie”

**** ******* **.

Houston, Texas 77023 E-mail: *******-********@***.*** 713-***-****/ 713-***-****

FOCUS: A results-oriented professional seeking a position as an Administrative Assistant,

utilizing my knowledge and experience in accounts receivables, accounts payables,

customer service, data entry, payroll and clerical duties.

STRENGTHS:

• Detail oriented, making sure customers are properly billed

• Dedicated to procedures, processes and production

• Customer service oriented, problem solving abilities in helping clients

• Action-oriented, task lists are completed in timely manner

• Ability to work with management, asking questions and following instructions

• Reliable and Efficient

CURRENT JOB DUTY:

• Over seven years of experience in Aircraft Maintenance invoicing and credit memos

• Assist accounting department in managing accounts payables, accounts receivables and

bank deposits for the maintenance repair station

• Ensuring material, freight and time are billed to the right work order and discrepancy

• Vendor account set up, send & receive proper paperwork according to policy

• Dedicated back up to the parts supervisor when necessary to created purchase orders,

material pricing and cost comparison, materials and proper documentation received

• Responsible for contacting customers for payment on outstanding invoices based on

terms of invoice payment

• Create purchase orders

• Receive and record payables

• Receiving and inventory materials

Software and Computers:

• SAP software( Create aircrafts and customers, data entry, run work proofs, fix costs and

generate invoices)

• Total FBO software ( Create aircrafts and customers, data entry, run work proofs, fix

costs and generate invoices)

• Quick Books software ( Create aircrafts and customers, data entry, run work proofs, fix

costs and generate invoices)

• POS Machine ( Payments applied to invoices through credit card processing)

• Kronos time and attendance software, adjust time for payroll

• Microsoft office proficient (Word, Excel and Outlook)

Deborah Anderson Resume Page 1

EMPLOYMENT HISTORY:

11/2006 – 09/2013

Jet Aviation “FKA” Enterprise Jet Center Houston,

TX

• Service Writer

• Title Change with same responsibilities as Accounts Receivables Assistant under new Company

• Accounts Receivables Assistant

• Generate and send out invoices

• Create credit memos

• Monitor customers account for non-payment

• Collect payments – from clients

• Close contact with customers through e-mail and phone

• Run reports – Productivity reports, Project status reports, AR reports and Balance

Statements

• Correct time clock punches for payroll

• Enter and transfer time onto work orders

• Process credit card payments

• Work close with department managers

• Inspect work orders for FAA requirements

• Create Purchase Orders

• Conducted and Adjusted inventory

• Accounts Payables Assistant

• Review, code, match and verify vendor invoices

• Enter vendor invoices into systems

• Prepare bank deposits

• Apply payments to invoices

Entire maintenance department was laid off due to corporate restructuring and cost savings

EDUCATION:

Excel Training Course

• ExecuTrain Houston, TX

Administrative Assistant course

• M&M Business School Houston, TX

GED

• The Read Commission Houston, TX

References

Deborah Anderson Resume Page 2

Upon request

Deborah Anderson Resume Page 3

Contact this candidate