Sales Customer Service

Z ULMA MAZARIEGOS

********@*****.*** *** W Midway Dr. Unit 108 Anaheim, Ca. 92805 951-***-****

O BJECTIVES

Independent sales representative with a proven track record of sales results, will apply 4 years of outside

sales experience to substantially increase sales, while providing exceptional customer service

S KILLS

Fully Bilingual in Spanish- (read, write, speak)

Knowledge in personal and group insurance ( health, life, supplemental, long-term care )

Dedicated and tenacious sales expert, with a reputation for professionalism and exemplary ethics.

Remain current on the latest trends in the industry, with comprehensive knowledge of insurance

products, services and best practices.

Goal oriented to improve, strengthened sales, communication and negotiation skills

Ability to cross-sell and up-sell depending upon customer profile

Can work independently, task-manage with superb interpersonal and communication skills

E XPERIENCE

Colonial Life Insurance Company

Account Sales Rep August 2010 – Current

Premier Account Benefit Counselor Certified

Customize insurance plans to meet needs of customers

Sell a multitude of insurance policies to customers

Interview potential clients to obtain data about their financial resources and needs, the physical

condition of the customer

Seek out new clients, generate lists of prospective clients, and develop clientele through networking

Act as liaison between underwriter and customer

Confer with clients to obtain and provide information when claims are made on a policy

Zulma Mazariegos

World Financial Group

Sales Rep June 2008 – August 2010

Recruited and trained new agents

Conducted extensive research, identified, and successfully sold to prospective clients

Achieved over 100 cold calls weekly, planned and scheduled one on one meetings

Offered mentorship and training to many of the new agents using my leadership skills, extensive

experience, and knowledge of the company products

Implemented strategies to increase production and effectiveness of training programs

Riverside Community College

Student Tutor – November 2007- June 2008

Assisted students in the Early Childhood Program with the areas they need additional help

W orked in conjunction with the professors to reinforce certain program criteria

Planned weekly tutor sessions while increasing the program participation through my bilingual skills

E DUCATION

Riverside Community College

2011 Early Childhood Educator Certified

2010 Associates/Social Science

Los Amigos High School

Graduated 1995

R EFERENCES

Upon Request

2

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