Medical Customer Care
Resume:
**** ********** **. ******** *******, Co. *****
254-***-****(************@*****.***
JESSICA SOTO
Objective
Currently I have an occupational background in the child care, childhood
education, medical clerk field, and customer care. I would like to continue
working in these fields as I am experienced in them and seek further career
opportunities and educational goals in these types of jobs. I have chosen
several different career fields so I do not limit myself to the possible
opportunities that may arise in the future. These occupations also relate to my
educational goals as I have continued my education to become a school teacher,
but have considered changing my degree plan to pharmaceutical technician as I
have recently become familiar with the medical field. I am proficient in typing
and computer skills to include use of Microsoft Office programs such as Excel,
Power Point, Word, etc. I also have call center experience which has made me
able to understand companies policies and standards when dealing with customers
and troubleshooting their issues immediately making me more proficient when it
comes to customer care.
Experience
March 2010 - February TMI Management Services 1711 Central Texas
2011 (Present Contract ASP) Expressway
254-***-**** Killeen, TX 76541
MEDICAL CLERK
Beneficiary services clerk at Carl R. Darnall Army Medical Center.
Registered service members and dependents into hospital database.
Helped beneficiaries navigate the military health system by providing
information and assistance regarding military health benefits and dental
benefits.
Proficient typing and computer skills to include use of Microsoft Office
programs such as Excel, Power Point, Word, etc.
Customer care.
March 2008 - March Killeen Independent School 4500 Kit Carson Trl
2009 District
Liberty Hill Middle School Killeen, TX 76542
INCLUSION AIDE
Adapted and interpreted regular classroom instruction and activities as
prescribed in student's individual education plan.
Evaluated student progress; recommended areas of improvement.
Actively participated with students while providing assistance during
classroom instructions and activities.
August 2006 - March Armed Services YMCA 415 N. 8th St.
2008 254-***-**** Killeen, TX 76541
GROUP COUNSELOR
Before and after child care provider for school aged children.
Responsible for supervision of children, implementation of daily and weekly
activities, and communication with parents.
Led activities such as arts and crafts, organized games, and character
development activities while helping with homework and reading.
Education
January 2005-July Central Texas College Killeen, TX
2009
General Studies
All common courses for this degree plan have been completed to include child
psychology and child development.
Currently planning to transfer to local university to continue education and
choose a specific focus for major.
Jessica Soto
1303 Shenandoah Dr. Colorado Springs, Co. 80910
************@*****.***
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