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Medical Customer Care

Location:
Fort Huachuca, AZ
Posted:
October 14, 2013

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Resume:

**** ********** **. ******** *******, Co. *****

254-***-****(ab96em@r.postjobfree.com

JESSICA SOTO

Objective

Currently I have an occupational background in the child care, childhood

education, medical clerk field, and customer care. I would like to continue

working in these fields as I am experienced in them and seek further career

opportunities and educational goals in these types of jobs. I have chosen

several different career fields so I do not limit myself to the possible

opportunities that may arise in the future. These occupations also relate to my

educational goals as I have continued my education to become a school teacher,

but have considered changing my degree plan to pharmaceutical technician as I

have recently become familiar with the medical field. I am proficient in typing

and computer skills to include use of Microsoft Office programs such as Excel,

Power Point, Word, etc. I also have call center experience which has made me

able to understand companies policies and standards when dealing with customers

and troubleshooting their issues immediately making me more proficient when it

comes to customer care.

Experience

March 2010 - February TMI Management Services 1711 Central Texas

2011 (Present Contract ASP) Expressway

254-***-**** Killeen, TX 76541

MEDICAL CLERK

Beneficiary services clerk at Carl R. Darnall Army Medical Center.

Registered service members and dependents into hospital database.

Helped beneficiaries navigate the military health system by providing

information and assistance regarding military health benefits and dental

benefits.

Proficient typing and computer skills to include use of Microsoft Office

programs such as Excel, Power Point, Word, etc.

Customer care.

March 2008 - March Killeen Independent School 4500 Kit Carson Trl

2009 District

Liberty Hill Middle School Killeen, TX 76542

254-***-****

INCLUSION AIDE

Adapted and interpreted regular classroom instruction and activities as

prescribed in student's individual education plan.

Evaluated student progress; recommended areas of improvement.

Actively participated with students while providing assistance during

classroom instructions and activities.

August 2006 - March Armed Services YMCA 415 N. 8th St.

2008 254-***-**** Killeen, TX 76541

GROUP COUNSELOR

Before and after child care provider for school aged children.

Responsible for supervision of children, implementation of daily and weekly

activities, and communication with parents.

Led activities such as arts and crafts, organized games, and character

development activities while helping with homework and reading.

Education

January 2005-July Central Texas College Killeen, TX

2009

General Studies

All common courses for this degree plan have been completed to include child

psychology and child development.

Currently planning to transfer to local university to continue education and

choose a specific focus for major.

Jessica Soto

1303 Shenandoah Dr. Colorado Springs, Co. 80910

ab96em@r.postjobfree.com

254-***-****



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